Nicole Lopez
Cottonwood ,AZ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Hp Cafe. Proven ability to manage high-volume service while maintaining cleanliness standards and guest engagement. Adept in cash handling and POS systems, consistently delivering outstanding experiences that foster customer loyalty.
Overview
7
7
years of professional experience
Work History
Hostess Manager
L’aburge De Sedona
07.2025 - Current
Server
Renes Sedona
08.2025 - 11.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed daily operations, including order taking and food delivery, in high-volume environment.
- Trained new staff on menu knowledge and service techniques to enhance team performance.
- Collaborated with kitchen staff to streamline communication and improve service efficiency.
- Worked with Money
Server
Hp Cafe
08.2024 - 07.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Colt Grill
01.2019 - 05.2024
- Worked with POS
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Mingus Union High School
Cottonwood, AZ05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Fast Learner
- Cleanliness standards
- Safe food handling
- Menu memorization
- Performance improvement
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Server
Renes Sedona
08.2025 - 11.2025
Hostess Manager
L’aburge De Sedona
07.2025 - Current
Server
Hp Cafe
08.2024 - 07.2025
Bartender
Colt Grill
01.2019 - 05.2024
Mingus Union High School