Nicole LUMPKINS

Supervise housekeeping and laundry staff.

Maintained optimal staffing levels to meet daily operational needs.

Developed bi-weekly schedules.

Managed monthly orders while adhering to budget constraints.

Conducted thorough inspections to maintain building cleanliness.

Performed daily documentation tasks.

• Assisting in keeping a clean environment for residents as well as families that come to visit.
• Responsible for reporting any cleaning and safety hazards to Manager in charge to ensure all residents are taken care of and safe.
• Vacuum, disinfect, dust, dispose of trash, laundry, organize and keep rooms stocked to maintain a professional appearance.
• Emptied waste baskets and disposed of soiled linens in rooms to reduce the spread of germs and enhance freshness.
• Paying attention to detail and taking initiative by making sure all tasks are completed within a timely manner.
• Communicating daily with nursing home staff to inform of problems with residents.
• Working closely with other team members in department to complete all tasks and work together as a team.
• Handle and care for vulnerable residents while working in a fast-paced environment in sometimes high-stress situations.

• Provided a positive customer experience by being a friendly face and making sure they had help when needed.
• Greet customers when entering or leaving the establishment.
• Assisted sales floor staff with stocking shelves, keeping front lines tidy and assisting guests when needed.
• Working in a fast-paced environment by performing all check out procedures quickly and accurately each time.
• Resolves customer issues and answers questions daily to enhance the customer experience.
• Improved customer satisfaction by finding solutions to problems.
• Maintain a safe and clean working environment by complying with procedures rules and regulations of the company.
• Register sales on a cash register by scanning items, itemizing, and totaling customer purchases as well as bagging grocery items for customers.
• Collects payments by accepting cash, credit cards or checks from customers and making change for customers.