NICOLE MAJEWSKI
Summary
Knowledgeable medical billing and scheduling professional with proven background in medical billing, coding and customer service. Proven track record of accurately processing and managing patient billing information, resulting in improved revenue cycles. Demonstrated proficiency in claim submissions and resolution, strong attention to detail and organizational skills.
Overview
14
14
years of professional experience
Work History
Massage Therapist
Jeanne Maureen's European Spa and Salon
Hammond, La
03.2018 - Current
- Maintained accurate client records and treatment documentation
- Ensured compliance with privacy standards and professional guidelines
- Managed high client volume while maintaining attention to detail and service quality
- Provide therapeutic massage services to clients, enhancing relaxation and relieving tension.
- Collaborated with spa team to deliver exceptional customer service and improve overall client experience.
Medical Billing & Scheduling Professional
Neuroscience Pain and Spine Institute
Hammond, La
02.2021 - 03.2024
- Coordinated patient scheduling, referrals, and authorizations to support timely billing
- Verified insurance eligibility and maintained accurate patient account information
- Managed high volumes of calls, emails, and documentation
- Maintained and organized medical records within EMR/EHR systems, ensuring HIPAA compliance
Procedure Scheduler
Cypress Point Surgical Hospital
Hammond, La
11.2019 - 01.2021
- Performed scheduling of surgical procedures in OR Scheduling Module.
- Performed scheduling of all Radiology referrals received from physicians' offices.
- Responsible for obtaining patient and clinical information, scheduling patients for medical services.
- Communicates with OR Manager/staff to prevent any interruptions to the patient flow process and surgical procedure.
- Responsible for scanning the documents received from the physician's office upon scheduling services.
Massage Therapist
Massage Envy
Mandeville, La
09.2017 - 03.2018
- Maintained accurate client records and treatment documentation
- Provided therapeutic massage services to clients, enhancing relaxation and relieving tension.
- Ensured compliance with privacy standards and professional guidelines
- Provided professional, client-centered service in fast-paced environments
Massage Therapist
Massage Envy
Shorewood, IL
10.2015 - 07.2017
- Maintained accurate client records and treatment documentation
- Communicated clearly with clients regarding services, care plans, and follow-up visits
- Ensured compliance with privacy standards and professional guidelines
- Provided therapeutic massage services to clients, enhancing relaxation and relieving tension.
Founder/ Massage Therapist
Massage by Niki
Mokena, IL
05.2015 - 10.2016
- Managed client scheduling, records, and service documentation
- Coordinated administrative operations, including supplies and client communication
- Maintained accurate records to support business operations and client care
Massage Therapist
Massage Envy
Frankfort, IL
03.2013 - 04.2015
- Maintained accurate client records and treatment documentation
- Communicated clearly with clients regarding services, care plans, and follow-up visits
- Ensured compliance with privacy standards and professional guidelines
- Provided professional, client-centered service in fast-paced environments
Receptionist
Pain and Spine Institute
Joliet, IL
09.2011 - 10.2013
- Handled appointment scheduling, answering multi-phone system lines, filing and retrieving patient records, copying, faxing and emailing patient records
- Conducted insurance verification's
- Collaborated with doctors, nursing staff and team members to ensure efficient, high-quality patient services
Education
Associate of Applied Science - Nursing
Joliet Junior College
Joliet, IL01-2017
Certificate of Technical Studies - Massage Therapy
Cortiva Institute School
Woodridge, IL01.2010
No Degree - General Studies
Community College of Southern Nevada
Las Vegas, NV01.1999
CERTIFICATION - Emergency Medical Technician
Malcom X Community College
Chicago, IL01.1998
Skills
- Insurance Verification & Eligibility
- Patient Account Coordination
- Referrals & Authorization Support
- Medical Documentation & Records Management
- HIPAA Compliance
- High-Volume Scheduling
- EMR / EHR Systems
- Claims Support (Faxing, Scanning, Documentation)
- Attention to Detail
- Time Management
- Communication
- Organization & Reliability
Timeline
Medical Billing & Scheduling Professional
Neuroscience Pain and Spine Institute
02.2021 - 03.2024
Procedure Scheduler
Cypress Point Surgical Hospital
11.2019 - 01.2021
Massage Therapist
Jeanne Maureen's European Spa and Salon
03.2018 - Current
Massage Therapist
Massage Envy
09.2017 - 03.2018
Massage Therapist
Massage Envy
10.2015 - 07.2017
Founder/ Massage Therapist
Massage by Niki
05.2015 - 10.2016
Massage Therapist
Massage Envy
03.2013 - 04.2015
Receptionist
Pain and Spine Institute
09.2011 - 10.2013
Associate of Applied Science - Nursing
Joliet Junior College
Certificate of Technical Studies - Massage Therapy
Cortiva Institute School
No Degree - General Studies
Community College of Southern Nevada
CERTIFICATION - Emergency Medical Technician
Malcom X Community College