Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessDevelopmentManager

NICOLE MALECKI

Administrative Assistant
Chicago,IL

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Administrative Assistant

U.S. Railroad Retirement Board
01.2010 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.

Administrative Assistant

Southern Wine & Spirits Of Chicago
02.2001 - 03.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

No Degree -

Saint Xavier University
Chicago, IL

No Degree - Computer Programming

City Colleges of Chicago-Richard J Daley College
Chicago, IL

High School Diploma -

BOGAN HIGH SCHOOL
Chicago, IL
06.1997

Skills

  • Customer Service
  • Account Balancing
  • Program File Distribution
  • Employee Training
  • Cash Deposit Preparation
  • Mail Management
  • Report Analysis
  • Data Entry Documentation
  • Excel Spreadsheets
  • Accounting Support
  • Administrative Support
  • Sorting and Labeling
  • Phone Call Answering
  • Office Management
  • Technical Support
  • Office Equipment Maintenance
  • Database Administration
  • Spreadsheets
  • Filing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Administrative Assistant

U.S. Railroad Retirement Board
01.2010 - Current

Administrative Assistant

Southern Wine & Spirits Of Chicago
02.2001 - 03.2008

No Degree -

Saint Xavier University

No Degree - Computer Programming

City Colleges of Chicago-Richard J Daley College

High School Diploma -

BOGAN HIGH SCHOOL
NICOLE MALECKIAdministrative Assistant