Nicole Marchese
Uniontown
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Bartender
91 Wood Fired Oven
North Canton, OH
02.2016 - 03.2020
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction and experience.
- Managed inventory levels, ensuring timely restocking of essential supplies and minimizing waste.
- Trained new staff on beverage preparation techniques and customer service standards to promote operational efficiency.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Fleming's Prime Steakhouse & Wine Bar
Akron, OH
04.2015 - 02.2016
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
The Twisted Olive
Green, OH
10.2014 - 04.2015
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Longhorn Steakhouse
Cuyahoga Falls, OH
09.2000 - 10.2014
- Crafted and served a diverse range of cocktails, ensuring high-quality presentations.
- Managed bar inventory, tracking supplies to minimize waste and maintain stock levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
Education
No Degree - Accounting
University of Akron
Akron, OHBachelor of Arts - Criminal Justice
Kent State University
Kent, OH12-2022
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Memory retention
- Fast learner
- Computer skills
Timeline
Bartender
91 Wood Fired Oven
02.2016 - 03.2020
Bartender
Fleming's Prime Steakhouse & Wine Bar
04.2015 - 02.2016
Bartender
The Twisted Olive
10.2014 - 04.2015
Bartender/Server
Longhorn Steakhouse
09.2000 - 10.2014
No Degree - Accounting
University of Akron
Bachelor of Arts - Criminal Justice
Kent State University