NICOLE MAROCCO
Cranston,Rhode Island
Summary
Experienced and personable bartender with a strong background in fast-paced restaurant and bar environments. Dedicated to providing exceptional customer service while preparing quality beverages, maintaining an organized workspace, and creating a welcoming atmosphere for every guest. Skilled at multitasking, cash handling, point-of-sale systems, and collaborating with team members to ensure efficient service. Recognized for reliability, professionalism, and the ability to build lasting relationships with customers.
Overview
20
20
years of professional experience
Work History
Bartender
Wine and Cheese
North Providence, Rhode Island
08.2015 - 07.2026
- Provided efficient and friendly service to guests in a busy dining setting.
- Took precise food and drink orders while delivering service promptly.
- Kept dining areas and service stations clean and organized.
- Supported team members during busy periods to promote operational efficiency.
- Addressed customer questions and resolved concerns effectively.
Server
Scramblers
Cranston, Rhode Island
08.2015 - 09.2016
- Provided exceptional table service in a busy restaurant environment.
- Accurately entered food and beverage orders and ensured timely delivery.
- Recommended menu items and beverage pairings to enhance the guest experience.
- Handled guest payments and balanced cash drawers.
- Assisted with opening, closing, and daily side work.
Server
Campanellas Restaurant
Cranston, Rhode Island
08.2006 - 08.2015
- Delivered prompt and courteous service to guests in a fast-paced dining environment.
- Took accurate food and beverage orders and ensured timely service.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted team members during peak hours to ensure smooth operations.
- Handled customer inquiries and resolved issues professionally.
Education
High School Diploma - undefined
Cranston High School West
Cranston, Rhode IslandSkills
- Bartending
- Mixology Fundamentals
- Customer Service
- Cash Handling
- POS Systems
- Wine, Beer & Spirits Knowledge
- Responsible Alcohol Service
- Multitasking
- Inventory Management
- Team Collaboration
- Conflict Resolution
- Time Management
- Food Safety & Sanitation
Timeline
Bartender
Wine and Cheese
08.2015 - 07.2026
Server
Scramblers
08.2015 - 09.2016
Server
Campanellas Restaurant
08.2006 - 08.2015
High School Diploma - undefined
Cranston High School West