Nicole Marshalek
Snohomish,WA
Summary
Dynamic business owner with a proven track record at Matheus Lumber, excelling in customer relations and accounting management. Achieved consistent revenue growth through strategic planning and enhanced operational efficiency. Skilled in vendor relationship management and issue resolution, fostering strong partnerships and ensuring timely financial transactions. Before starting a family and raising children I worked in the auto industry at both Honda Kirkland and Toyota Bellevue. I did jobs in billing, licensing, and customer service.
Overview
3
3
years of professional experience
Work History
Business Owner
Self-employeed
09.2016 - 12.2017
- Developed and implemented business strategies to enhance operational efficiency.
- Managed financial transactions and maintained accurate accounting records.
- Established strong relationships with vendors to ensure quality supply chains.
- Created marketing materials and executed campaigns to increase brand awareness.
- Managed daily operations, ensuring efficiency across all business functions.
- Implemented digital marketing strategies to increase brand awareness and customer engagement.
- Streamlined operational processes, resulting in improved service delivery and customer satisfaction.
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
Assistant Accounts Payable Manager
Matheus Lumber
01.2015 - 10.2016
- Processed vendor invoices, ensuring timely and accurate payment.
- Assisted in month-end closing procedures, verifying account reconciliations.
- Implemented electronic filing system to enhance document retrieval efficiency.
- Collaborated with team to resolve discrepancies in accounts payable records.
- Increased department efficiency with regular reviews of policies and procedures, implementing necessary changes.
- Developed strong working relationships with key vendors, negotiating favorable payment terms while maintaining positive rapport.
- Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies.
- Facilitated smooth month-end closings with timely completion of all required tasks and reports.
- Reduced invoice processing time by training team members on efficient data entry techniques.
- Promoted a positive work environment as an integral member of the finance team, collaborating effectively with colleagues across departments.
- Ensured timely resolution of supplier disputes through effective communication and problem-solving skills.
- Improved vendor relationships through timely communication and prompt payment of invoices.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supported financial director with special projects and additional job duties.
Education
High School Diploma - General Studies
Mountlake Terrace High
Mountlake Terrace, WA06.1999
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Team collaboration and leadership
- Issue resolution
- Budget control
- Bookkeeping
- Accounting management
- Task delegation
- Vendor relationship management
- Organizational development
Additional Information
I have extensive volunteer work that included planning, manual labor, budgeting, sales, and much more.
Esperanza international- building homes for those in need in Tijuana Mexico.
Bear Creek Elementary- chaired/co-chaired the school auction for 3 years. Included securing locations, procuring items, handling menus and hiring staff. Was a hugely successful auction grossing 100,000-150,000 each year for our elementary school.
Timeline
Business Owner
Self-employeed
09.2016 - 12.2017
Assistant Accounts Payable Manager
Matheus Lumber
01.2015 - 10.2016
High School Diploma - General Studies
Mountlake Terrace High