Nicole Marshall
Nashville,TN
Summary
Licensed real estate agent and leasing manager with over 4 years of expertise in residential leasing, property management, and client services. Specialized in identifying ideal rental properties for clients, overseeing the daily management of properties, ensuring compliance with local regulations, and maximizing property value. Skilled in tenant screening, lease administration, conflict resolution, and property marketing. Known for exceptional communication and negotiation skills, consistently achieving high occupancy rates, and enhancing property satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Manager (Interim Property Manager)
Elmington Property Management
Nashville, TN
09.2024 - Current
- Oversee daily leasing operations, including tenant relations, property tours, and lease signings.
- I stepped into the role of Interim Property Manager to manage day-to-day operations, and tenant satisfaction, while ensuring compliance with policies and procedures.
- Successfully managed both leasing and property management responsibilities, streamlining processes, reducing vacancy rates, and improving tenant retention.
- Act as the main point of contact for tenants and vendors, ensuring smooth communication and timely resolution of issues.
Licensed Real Estate Agent
Nashville Apartment Locators
Nashville, TN
03.2022 - 09.2024
- Conduct consultations with clients to assess their housing needs, preferences, and budget, guiding them through the property selection process.
- Research available properties, identifying listings that align with client requirements, including apartment size, amenities, and preferred neighborhoods.
- Schedule property viewings, providing a seamless experience from tour booking to follow-up after the viewing.
- Negotiate lease terms with landlords on behalf of clients, ensuring favorable conditions such as rent discounts, move-in incentives, or flexible lease lengths.
Senior Leasing Associate
Woodward Management Partners
Nashville, TN
03.2023 - 03.2024
- Lead property tours for prospective tenants, showcasing key features of the property, and negotiating favorable lease terms.
- Processed rental applications, including background checks and income verification, to assess tenant eligibility and approve lease agreements.
- Prepared and executed lease agreements, ensuring compliance with company policies, legal requirements, and fair housing laws.
Server/Bartender Trainer
Burger Republic
Nashville, TN
10.2020 - 02.2022
- Trained new hires in all aspects of front-of-house operations, including proper customer service techniques, menu knowledge, and bartending skills.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Some College (No Degree) -
Wayne County Community College
BellevilleSkills
- Lead Generation & Conversion
- Property management
- Customer relationship management
- Time management
- Problem solving
- Effective communication
- Social media marketing
- Fair housing laws
- High-Level Customer Service
Certification
- Affiliate Brokers License
Accomplishments
- Joined the Million Dollar Club with Woodward Management Partners generating $2.4 million in revenue my first 9 months with the company.
Timeline
Leasing Manager (Interim Property Manager)
Elmington Property Management
09.2024 - Current
Senior Leasing Associate
Woodward Management Partners
03.2023 - 03.2024
Licensed Real Estate Agent
Nashville Apartment Locators
03.2022 - 09.2024
Server/Bartender Trainer
Burger Republic
10.2020 - 02.2022
Some College (No Degree) -
Wayne County Community College
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