Patient and compassionate professional with experience in childcare and case management. Known for creating healthy environments and effective communication, committed to fostering children's emotional and social development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Childcare Provider
Jennifer Gonzalez
Bayside, NY
09.2025 - Current
Supervised child during playtime and activities to ensure safety and engagement.
Assisted in daily routines, including meal preparation and hygiene practices.
Created a nurturing environment that fostered emotional and social development.
Communicated effectively with parents regarding child's daily needs and activities.
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Case Manager
New York Foundation for Senior Citizen Guardian Services
New York, NY
01.2010 - 12.2012
Developed and implemented comprehensive case management plans to address client needs and goals.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Facilitated communication between clients, families, and service providers to optimize support services.
Monitored client progress and adjusted care strategies to enhance quality of life and well-being.
Conducted assessments to identify clients' needs, developing tailored interventions and resources.
Advocated for client rights and access to necessary healthcare services within the community framework.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Paralegal
Manhattan District Attorney's Office
New York, NY
01.2005 - 12.2009
Drafted legal documents and correspondence for prosecutorial review and case preparation.
Conducted comprehensive legal research to support ongoing investigations and trial preparations.
Managed case files, ensuring accurate documentation and compliance with court procedures.
Assisted attorneys in trial preparation by organizing evidence and summarizing witness statements.
Coordinated communication between law enforcement agencies and the District Attorney's Office.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York (City), NY
High School Diploma -
Bayside High School
Bayside, NY
Skills
Patience and empathy
Child supervision
Age-appropriate activities
Safety awareness
Healthy environments
Multitasking Abilities
Childcare
Timeline
Childcare Provider
Jennifer Gonzalez
09.2025 - Current
Case Manager
New York Foundation for Senior Citizen Guardian Services