Nicole Matthews
Financial Coordinator
Surprise,AZ
Summary
Highly collaborative Director of Finance with strong skills in statistical analysis and performance. Poised and sharp with skill to translate financial metrics into actionable details. Exceptional performance outlining strategic financial directions for business growth.
Overview
5
5
years of professional experience
Work History
Patient Financial Coordinator
Meadows Behavioral Health
Wickenburg, Arizona
12.2022 - Current
- Coordinated with third-party payers to negotiate contracts, resulting in better reimbursement rates for services provided.
- Assisted patients in understanding their benefits and coverage, clarifying complex insurance terms, and providing guidance on out-of-pocket expenses.
- Increased efficiency in the billing department through regular audits, identifying errors, and providing training to staff members as needed.
- Provided compassionate support to families facing financial hardships due to medical expenses, helping them identify resources for assistance.
- Updated patients'' financial records promptly after receiving payments or adjustments, ensuring timely reporting of account status changes.
Financial Manager
Brajchich and Lum Family Dental
Lake Stevens, Washington
06.2021 - 11.2022
- Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Reduced outstanding accounts receivable balances by consistently following up on overdue payments and negotiating payment plans with clients.
Financial Manager
Craig Dental Care
Monroe, Washington
01.2020 - 06.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
No Degree - Business Administration
Everett Community College
Everett, WA 05.2001 -
Bachelor of Science - Finance
Grand Canyon University
Phoenix, AZ 05.2001 -
Skills
Office administration
Strong analytical skills
Professionalism and ethics
Insurance verification
Financial management expertise
Verbal and written communication
Payment collection
Problem-solving
Time management
Multitasking
Timeline
Patient Financial Coordinator
Meadows Behavioral Health
12.2022 - Current
Financial Manager
Brajchich and Lum Family Dental
06.2021 - 11.2022
Financial Manager
Craig Dental Care
01.2020 - 06.2021
No Degree - Business Administration
Everett Community College
05.2001 -
Bachelor of Science - Finance
Grand Canyon University
05.2001 -
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