Nicole McCue
Orlando,USA
Summary
Highly diligent Scheduling Coordinator with extensive experience in coordinating schedules and ensuring seamless operations. Proven track record in streamlining scheduling processes to enhance overall efficiency and productivity. Demonstrates exceptional organizational and communication skills, adept at managing complex schedules and adapting to dynamic priorities.
Overview
10
10
years of professional experience
Work History
Schedule Coordinator, Sr
Orlando Health Heart and Vascular Institute
04.2024 - Current
- Collaborate with the Cath Lab Team to stagger procedures and maximize provider time
- Manage the Hospital Scheduling Direct Line
- Complete in-basket orders related to hospital procedures, follow-ups, referrals, and appeals
- Contact patients to schedule or reschedule additional tests and procedures as directed by providers or insurance
- Assist clinical teams with STATs, multiple specialty coordination, and pre/post-op instructions
- Check-in/out patients
- Training Team Members for Check-out
Clinical Practice Coordinator
Florida Affiliated Dental Support - My Family Dental
10.2020 - 04.2024
- Manage and enhance schedule flow
- Achieve daily production and collection targets
- Develop and present treatment plans
- Process insurance claims and pre-authorizations
- Deliver outstanding communication and patient support
Oral Surgery Schedule Coordinator
Greenberg Dental and Orthodontics
03.2016 - 03.2020
- Manage schedules for four offices
- Optimize scheduling processes
- Handle insurance claims and pre-authorizations
- Facilitate patient and team communication/collaboration
- Manage Electronic Medical Records (EMR)
Education
Associates - Fine Arts
College of Du Page
01.2014
Skills
- Scheduling proficiency
- Outstanding patient support
- Time management skills
- Clear and concise communication
- Detail-oriented
- Ensuring high-quality performance
Affiliations
- Lifetime Phi Theta Kappa Honor Society Member
Timeline
Schedule Coordinator, Sr
Orlando Health Heart and Vascular Institute
04.2024 - Current
Clinical Practice Coordinator
Florida Affiliated Dental Support - My Family Dental
10.2020 - 04.2024
Oral Surgery Schedule Coordinator
Greenberg Dental and Orthodontics
03.2016 - 03.2020
Associates - Fine Arts
College of Du Page