LESLIE BLACKWELL
Greensboro,NC
Summary
Organized dental professional with a track record of maximizing hygiene productivity and improving collections. Skilled in managing insurance processes and presenting treatment plans, while maintaining regulatory compliance. Focused on delivering efficient back-office support and exceptional patient experiences in dynamic dental settings.
Overview
7
7
years of professional experience
Work History
Dental Assistant | Business Assistant | OSHA Coordinator | Hygiene Schedule Coordinator
Dental Care at Palladium
Greensboro, NC
11.2019 - Current
- Verified dental insurance and prepared accurate benefit breakdowns to streamline treatment planning and claim submissions.
- Processed EFTs, ERAs, and posted insurance checks efficiently, ensuring accurate accounting and financial reporting.
- Managed insurance aging reports and followed up on outstanding claims, enhancing practice collections.
- Developed and presented comprehensive treatment plans, educating patients on procedures and financial options.
- Maintained hygiene schedules to achieve daily and monthly productivity goals.
- Coordinated with hygienists and doctors to maintain smooth patient flow and optimize appointment scheduling.
- Served as OSHA Coordinator, ensuring office compliance with safety standards and documentation.
- Assisted chairside during procedures, demonstrating flexibility and strong clinical knowledge.
Education
Dental Assistant Certification -
EduDent Dental Training Institute
Greensboro, NCSkills
- Dental insurance verification and billing
- EFT/ERA processing and posting
- Treatment planning and case presentation
- Insurance aging and collections
- OSHA compliance and office coordination
- Hygiene scheduling and productivity management
- Front desk and patient communication
- Dentrix, Eaglesoft, and Open Dental proficiency
- Microsoft Office Suite expertise
- Insurance portals and electronic claims systems
- HIPAA compliance
- Organizational skills
- Attention to detail
- Communication skills
- Patient interaction skills
- Dependability
- Adaptability
- Self-motivation
- Team collaboration
- Leadership abilities
Professional Traits
- Highly Organized & Detail-Oriented
- Strong Communication & Patient-Facing Skills
- Dependable, Adaptable & Self-Motivated
- Collaborative Team Player with Leadership Qualities
Timeline
Dental Assistant | Business Assistant | OSHA Coordinator | Hygiene Schedule Coordinator
Dental Care at Palladium
11.2019 - Current
Dental Assistant Certification -
EduDent Dental Training Institute