Darcee Schmidt
Saint Louis ,MO
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
2
2
years of professional experience
Work History
Dental Hygiene Assistant
Dr. Chao
Chesterfield , MO
2022.04 - 2023.01
- Cleaned and disinfected surfaces in operatories between patients.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Prepared tools and materials for dentist use during procedures and passed instruments to dentist upon request.
- Tracked patient records, verified confidentiality, accuracy and completeness of data and controlled access to records.
- Updated patient records with new data and treatment information.
Dental Receptionist
Alpha Dental Clinic
Bridgeton, MO
2023.02 - 2023.10
- Warmly welcomed 20-30 patients per shift, coordinated check - in, and walked patients to their destination.
- Managed 2-3 phone lines and facilitated over 20+ calls per day with clients, vendors, and staff.
- Maintained, organized, and cleaned waiting area and office space.
- Provided excellent customer service with a helpful and friendly attitude.
- Provided administrative and clerical support via Dentrix and Eaglesoft Systems.
Dental Receptionist
Sinha Family Dentistry
Saint Louis, MO
2023.10 - 2024.01
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Collected payments from patients in accordance with established policies and procedures.
- Processed referrals to specialists when required by the dentist.
- Managed front desk operations including scheduling appointments, collecting payments.
- Took customer payments and billed insurance companies for remaining balance.
- Scheduled cleanings and dental appointments for patients using appointment software.
Education
High School Diploma -
Affton High School
Saint Louis 2015-05
Skills
- Electronic Dental Record (Dentrix, Eaglesoft)
- Incoming Call Reception
- Insurance Billing
- Office Opening and Closing
- Knowledge of Dental Terminology
- Dental Staff Support
- HIPAA Compliance
- Payment Processing
- Data Entry
- Insurance Verification
Timeline
Dental Receptionist
Sinha Family Dentistry
2023.10 - 2024.01
Dental Receptionist
Alpha Dental Clinic
2023.02 - 2023.10
Dental Hygiene Assistant
Dr. Chao
2022.04 - 2023.01
High School Diploma -
Affton High School