Nicole McCurry
Three Rivers,CA
Summary
Highly driven individual with excellent leadership skills and many years of management experience. Proven track record of delivering excellent customer service. I bring strong communication and problem-solving skills and a drive to learn.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead, Server
Riverview Grill and Bar
05.2020 - Current
- Supervise and coordinate daily front-of-house operations, ensuring smooth and efficient service
- Train and mentor new servers, providing guidance on menu knowledge, customer service standards, and upselling techniques
- Manage scheduling and staff assignments to optimize workflow during peak hours
- Handle customer inquiries and resolve complaints promptly to enhance overall guest satisfaction
- Collaborate with kitchen staff to ensure timely and accurate food delivery, contributing to a positive dining experience
- Maintain cleanliness and organization of dining areas, adhering to health and safety regulations
- Monitor inventory levels and assist in placing orders for supplies as needed
Intern
Salt and Light
11.2019 - Current
- Assisted in the development and implementation of housing programs aimed at providing safe and stable environments for homeless individuals and families
- Conducted intake assessments and maintained case files, ensuring accurate documentation of clients’ needs and progress
- Collaborated with team members to organize community outreach events, increasing awareness and support for homelessness issues in the local area
- Coordinated with local service providers to connect clients with essential resources such as healthcare, employment services, and counseling
- Participated in regular team meetings to evaluate program effectiveness and brainstorm new initiatives to enhance service delivery
Education
BASW - human behavior, social welfare policies, and ethics in social work
UMASS Global
04-2025
AA -
College of The Sequoias
06.2004
Skills
- Problem Solving
- Conflict Resolution
- Communication
- Active Listening
- Attention to Detail
- Accuracy
- Analytical Skills
- Creative Skills
- Collaboration
Activities
- I work with my special needs grandson in his classroom.
- I am also a volunteer running group in my community.
- Music therapy enthusiast.
Certification
Understanding and Treating Depression: Early Detection and Intervention
Timeline
Shift Lead, Server
Riverview Grill and Bar
05.2020 - Current
Intern
Salt and Light
11.2019 - Current
BASW - human behavior, social welfare policies, and ethics in social work
UMASS Global
AA -
College of The Sequoias
Similar Profiles
Aden RomeroAden Romero
Busser at RiverView Grill And BarBusser at RiverView Grill And Bar
Gayle L. AdamsGayle L. Adams
Bartender at Riverview Bar and GrillBartender at Riverview Bar and Grill
David BernickDavid Bernick
Coffee Shop & Restaurant Owner at Riverview Cafe & Wine BarCoffee Shop & Restaurant Owner at Riverview Cafe & Wine Bar