Nicole McGowan
Vidor
Summary
Compassionate Registered Nurse Case Manager with 9+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in Hospice. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs and ensure that the patient has the best quality of life until their final day.
Overview
6
6
years of professional experience
Work History
RN Case Manager
Theracare Home Health
2825 I-10 Beaumont, Tx 77705
02.2023 - 11.2023
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
RN On Call Nurse
Accentcare Hospice
Beaumont, Tx
04.2022 - Current
- Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.
- Traveled to patient home and facilities to review, set-up and administer medications within established plan of care.
- Documented visit notes, treatments and care in consultation with interdisciplinary team to confirm complete and accurate physician orders that covered care and visits provided.
- Exercised good nursing judgment in addressing symptoms and concerns, re-educating and assessing patient condition to deliver quality patient care.
RN Case Manager
Riceland Hospice
08.2021 - 03.2022
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
- Authored clinical notes and updates to be reviewed by patient's primary physician.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
RN Case Manager
Best Hospice
02.2021 - 08.2021
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
- Prepared clinical notes and updates for review by primary physician.
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
RN Case Manager
Affinity Hospice
06.2019 - 02.2021
- Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Responded promptly and professionally to patient questions and concerns.
- Used Optisoft to maintain database of relevant information for practitioners to access and coordinate patient care.
- Actively engaged in on-call rotations to deliver continuous quality care to patients.
RN Case Manager
Heart Of Texas Hospice
11.2017 - 06.2019
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Prepared clinical notes and updates for review by primary physician.
- Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Used Kinnser to maintain database of relevant information for practitioners to access and coordinate patient care.
- Participated in on-call rotations to deliver after-hours care.
- Responded promptly and professionally to patient questions and concerns.
Education
Associate of Applied Science - Registered Nurse
Lamar State College Port Arthur
Port Arthur, Tx08.2011
Licensed Vocational Nurse - Nursing
Lamar State College - Orange
Orange, TX08.2008
Skills
Care Plan Development
- Chronic disease management
- Patient Assessments
- Patient and family advocacy
- Tracheostomy Care
- Call triaging
- Hospice philosophy understanding
- Dementia Knowledge
Timeline
RN Case Manager
Theracare Home Health
02.2023 - 11.2023
RN On Call Nurse
Accentcare Hospice
04.2022 - Current
RN Case Manager
Riceland Hospice
08.2021 - 03.2022
RN Case Manager
Best Hospice
02.2021 - 08.2021
RN Case Manager
Affinity Hospice
06.2019 - 02.2021
RN Case Manager
Heart Of Texas Hospice
11.2017 - 06.2019
Associate of Applied Science - Registered Nurse
Lamar State College Port Arthur
Licensed Vocational Nurse - Nursing
Lamar State College - Orange