Nicole McIlreath
Springville,NY
Summary
Adaptable office assistant with a track record of implementing effective filing systems and optimizing workflows. Strong verbal communication and data entry skills ensure timely processing of critical documents.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Office Assistant
Wyoming Department of Corrections
11.2024 - Current
- Maintained accurate records of inmate information and departmental correspondence.
- Utilized office software to create templates and streamline documentation processes.
- Implemented filing system improvements to enhance accessibility of critical documents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Department Manager
7-eleven
Yorkshire, NY
10.2022 - 10.2024
- Led daily operations, ensuring compliance with company policies and standards.
- Trained and mentored team members to enhance performance and service quality.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Implemented streamlined processes that improved efficiency across store operations.
Education
High School Diploma -
SGI
Springville, NY06-2001
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Dedicated team player
- Administrative support
- Resourceful
- Mail handling
- File maintenance
- Clerical support
- Document management
- Mail sorting and distribution
- Valid Driver's license
- Mail distribution
- Inventory management
- Digital file management
Timeline
Office Assistant
Wyoming Department of Corrections
11.2024 - Current
Department Manager
7-eleven
10.2022 - 10.2024
High School Diploma -
SGI