Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Mcqueen-Vance

Nicole Mcqueen-Vance

Slidell,LA

Summary

Dynamic and reliable professional with a proven track record at Toyota of Slidell, adept at managing fast-paced work environments and delivering exceptional customer service. Skilled in accurate order production and effective communication, I excel in fostering customer satisfaction and streamlining service processes. My ability to work collaboratively and maintain poise under pressure sets me apart.

Overview

2
2
years of professional experience

Work History

Service Assistant

Toyota of Slidell
01.2024 - Current
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Conferred with sales teams to schedule and price repair requirements for used and new vehicles.
  • Orchestrated efficient service schedules to meet need of Number+ customers per day in fast-paced Type environment.
  • Provided Timespan job status reports to promote quick and accurate service.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Consulted with customers to assess service requirements and produce accurate orders.

Orthodontic Assistant

Slidell Orthodontics
11.2023 - 01.2024
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Poured and shaped molds from impressions and trimmed molds in grinder.
  • Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
  • Set appointments and made follow-up calls.

Waitress

Walk-On's Bistreaux & Bar
03.2023 - 11.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Slidell High School
Slidell, LA
05.2020

Skills

Great at fast paced work environment

Very social and likable

Honest and reliable

Good communicator

Timeline

Service Assistant

Toyota of Slidell
01.2024 - Current

Orthodontic Assistant

Slidell Orthodontics
11.2023 - 01.2024

Waitress

Walk-On's Bistreaux & Bar
03.2023 - 11.2023

High School Diploma -

Slidell High School

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Nicole Mcqueen-Vance