Nicole Miller
Needville,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Director of Member Engagement
Virtus Media Group/ Pennybois Stock Alerts
05.2021 - Current
- Remote
- Manage online Discord stock trading community
- Manage online community events and schedule
- Customer service via phone and online
- Manage member's subscriptions and payments
- Social media engagement
- Sales
- Data entry
- Customer relationship management
Manager, Production Planner
Wallpapers To Go
10.1999 - 02.2004
- Managed over 12 installers and additional office employees
- Intermediary between installers and director as well as between installers and customers
- Liaison between the store and the installers
- Scheduled installation work and professional estimates while providing excellent customer service
- Clerical services such as payroll, 1099's, filing, faxing, spreadsheets, answering multiple phone lines and maintained superb organizational skills
- Customer service and sales.
Inventory Specialist
Alpha Circuits
03.1999 - 10.1999
- Liaison between shop floor personnel and upper management
- Job expeditor and production control
- Schedule jobs and their completion
- Data entry.
Sales Representative
Success Plush
09.1997 - 03.1999
- Utilized telemarketing to promote and sell product while developing a strong customer/ sales representative relationship
- Excelled in indivdual sales while also promoting the success of teamwork
- Cycle count
- Enter sales orders
Clerical Assistant
U of H System
01.1996 - 09.1997
- Student advocate in assisting with student registration
- Ensure student and professor satisfaction
- Answering multi line telephone
- File
- Fax
- Proctor exams
- Assist professors in clerical task.
Education
Bachelor of Science - Behavioral Science Psychology & Sociology
University of Houston - Clear Lake
Houston, TX12.2006
Skills
- Computer: Strong knowledge of Microsoft Word, Excel and PowerPoint
- Interpersonal: Team oriented, effective communication skills and work well under stress Astute problem solver
- Organizational: Detail oriented, well organized, able to multitask, and goal oriented
- Verbal and Written Communication
- Strategies and Goals
- Customer Relationship Management
- Conflict Resolution
- Sales Management
- Social Media Management
- Customer Service Management
- Customer Retention
Timeline
Director of Member Engagement
Virtus Media Group/ Pennybois Stock Alerts
05.2021 - Current
Manager, Production Planner
Wallpapers To Go
10.1999 - 02.2004
Inventory Specialist
Alpha Circuits
03.1999 - 10.1999
Sales Representative
Success Plush
09.1997 - 03.1999
Clerical Assistant
U of H System
01.1996 - 09.1997
Bachelor of Science - Behavioral Science Psychology & Sociology
University of Houston - Clear Lake
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