Desired Job Title
ServerCashierServer/BartenderWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteOn-SiteHybridLocation: Niagara Falls, NY
Open to relocation: No
Open To Work
Nicole Mirabella
Niagara Falls
Work Preference
Summary
Results-driven and motivated server with extensive experience in high-volume environments. Recognized for attention to detail, team collaboration, and commitment to doing my best. Prepared to contribute to a thriving atmosphere and elevate guest experiences.
Overview
13
13
years of professional experience
Work History
Server
Athena's Family Restaurant
Tonawanda
05.2023 - Current
- Delivered friendly, efficient service to elevate guest dining experiences.
- Provided exceptional service to high volume of daily customers.
- Addressed customer inquiries and resolved concerns to ensure satisfaction.
- Managed customer orders accurately using restaurant point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to ensure timely food delivery and quality.
- Assisted in training new servers on menu items and service standards.
- Handled money transactions accurately while following company procedures for handling cash payments.
Cashier
Dollar Tree Stores
Niagara Falls
06.2022 - 02.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and processed customer transactions, ensuring accurate and timely service.
- Assisted customers in locating products, answered inquiries, and provided tailored product recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure smooth store operations.
- Restocked merchandise on the sales floor.
- Completed additional tasks assigned by management to support overall store operations.
Server/Bartender
Raintree Bar and Grill
Tonawanda
08.2013 - 12.2018
- Prepared and served a variety of cocktails and beverages.
- Trained new bartenders on drink recipes and customer service standards.
- Ensured cleanliness and organization of bar area to enhance guest experience.
- Handled cash register operations and processed payments efficiently.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Oversaw inventory management and restocked supplies to maintain operational efficiency.
- Led team in providing exceptional dining experiences to guests.
- Trained and mentored new servers on menu and service standards.
- Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Managed staff of 6 servers, delegating tasks and ensuring timely completion.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH06-2028
High School Diploma -
Kenmore West Senior High School
Kenmore, NY06-2010
Skills
- Cash handling
- Inventory management
- Customer service
- Attention to detail
- Time management
- Conflict resolution
- Team collaboration
Timeline
Server
Athena's Family Restaurant
05.2023 - Current
Cashier
Dollar Tree Stores
06.2022 - 02.2023
Server/Bartender
Raintree Bar and Grill
08.2013 - 12.2018
Bachelor of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
Kenmore West Senior High School