Nicole M. LaHamouth
Henry Ford Hospital
Detroit,MI
23
years of professional experience
Dedicated healthcare professional with experience coordinating administrative operations in hospital settings. Skilled in supporting patients, visitors, and clinical teams; processing admissions, transfers, and discharges; maintaining accurate medical records; managing telephone communications; responding to call lights; documenting information; and completing data entry. Recognized for delivering compassionate service, maintaining accuracy, and performing effectively in fast-paced environments.
Work History
Health Unit Coordinator
9 Years 4 Months- Greet patient and Visitors
- Assists with processing patient admissions, transfers and discharges.
- Assembles and maintains patient charts.
- Answer phones and Call lights
13 Years 8 Months
- Prepare meals and beverages using specific procedures
- Serve meals using standards to maintain sanitation and quality
- Store stock appropriately in order to maintain cleanliness and prevent food spoilage
- Accurately record meals served and monitor temperatures of food
- Clean assigned dining areas using appropriate procedures
- Wash dishes and/or utensils according to acceptable standards of practice
- Ensure compliance with sanitatio
Advanced Customer Service
4 Months- Inbound/Outbound calls
- Signing customers up for appliance protection plans
Call Center
2 Years 4 Months- Consults on-line web tool, computerized data base, manuals, circulars or internal resources for information on resolution procedures
- Documents case resolution in computerized database
- Supports specified, limited line of technical products using defined problem solving methodology
- Performs outbound follow up on existing cases as appropriate
- Offline data Entry /Vehicle Enrollment
Courtesy Clerk
7 Years- Bag groceries
- Clean in/ around facility
- Stock shelves –Place grocery articles on shelves
Education
H.S.Diploma
Skills
Problem Solving & Troubleshooting
Multitasking & Organization
Attention to Detail
Time Management
Team Collaboration
Timeline
Health Unit Coordinator
Henry Ford Hospital
06.2017 - CurrentRead More
Advanced Customer Service
Consumers Energy
08.2015 - 12.2015Read More
Call Center
GM Onstar (Minacs)
07.2012 - 11.2014Read More
Courtesy Clerk
Value Center Market
07.2005 - 07.2012Read More
Cherrywood Nursing & Living Center
10.2003 - 06.2017Read More
Academy Of Michigan
H.S.Diploma
Read More