Nicole Mojica
Harrisburg,PA
Summary
Competent Consumables Team Leader willing to tackle any task while promoting company best practices. Known for driving success through exemplary service techniques that have helped to build brand loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven Consumables Team Leader with excellent customer service skills. Efficient at detail-oriented inventory management and staying pleasant in stressful situations. Accomplished at conflict management and efficient product rotations.
Overview
3
3
years of professional experience
Work History
Food / Consumables Team Leader
Walmart
01.2021 - Current
- Creatively displayed merchandise and store items, which helped boost sales during peak shopping times.
- Maintained long-term relationships with national and local vendors.
- Trained new employees on cashiering and payment processing.
- Demonstrated high levels of service to guests to impart importance of customer engagement and assistance to all team members.
- Supervised team of 10 employees, answered questions and provided positive feedback.
- Delegated tasks to employees and monitored completion.
- Supervised consumables team and evaluated performances.
- Developed strong rapport with customers and created positive impression of business.
- Stocked and faced supplies during store open hours while being available to customers.
Ecommerce Personal Shopper
Walmart
08.2020 - 01.2021
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
No Degree -
Harrisburg High School
Harrisburg, PASkills
- Promotional Effectiveness Review
- Product Rotations
- Staff Oversight
- Member Services
- Task Delegation
- Store Merchandising
- Employee Training
- Employee Evaluation
- Vendor Partnerships
- POS Systems Expertise
- Cash Register Operations
- Team Management
- Meeting Sales Goals
- Stocking
- Goal-Driven
- Scheduling
- Ability to Lift 40 Pounds
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food / Consumables Team Leader
Walmart
01.2021 - Current
Ecommerce Personal Shopper
Walmart
08.2020 - 01.2021
No Degree -
Harrisburg High School
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