Nicole Montiel
Alpharetta,GA
Overview
5
5
years of professional experience
Work History
Executive Administrative Support Specialist
Universal Allergy Solutions
08.2022 - 01.2024
- Responsible for assisting higher level management (V.Ps Servicing the COO) which included but not limited to setting up appointments, correspondence, including education webinars across all time zones
- Required to manage confidential and sensitive tasks within hard deadlines, effectively communicating clearly and professionally
- Required to manage higher level clients and handled confidential and sensitive documents and contracts
Admin Professional & Customer Service Liaison
Universal Allergy Solutions
12.2021 - 08.2022
- Responsible for developing and maintaining a positive and professional relationship with clients, potential clients, and vendors
- Assisted managing and maintaining supplies for customers, vendors, and corporate
- Responsible for coordinating and organizing company events and meetings to ensure smooth execution and a positive experience for all parties applicable
- Assist in resolving customer complaints, ensuring customer satisfaction and retention
- Communicated and coordinated with inter-company departments to ensure smooth handling of customer inquires and requests
Server
Q Korean Steakhouse
11.2018 - 05.2020
- Provide exceptional customer service, ensuring that every guest has a positive dining experience
- Overall serving at a level building and maintaining strong relationships with customers to ensure their repeat business, leading to predictability of increased revenue.
- Upsell menu items and make appropriate recommendations to customers, resulting in increased sales and customer satisfaction
- Effectively handle customer complaints and concerns, resolving issues in a timely and satisfactory manner to ensure customer loyalty and positive word-of-mouth
Education
High School Diploma -
Lambert Highschool
Suwanee, GA05.2020
Skills
- Client Services
- Office Administration
- Data Collection & Entry
- Computer Skills
- Managing Deadline Priorities & Multitasking Abilities
- Highly Professional
Timeline
Executive Administrative Support Specialist
Universal Allergy Solutions
08.2022 - 01.2024
Admin Professional & Customer Service Liaison
Universal Allergy Solutions
12.2021 - 08.2022
Server
Q Korean Steakhouse
11.2018 - 05.2020
High School Diploma -
Lambert Highschool
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