Nicole Mullens
College Station
Summary
Early-career professional with hands-on experience in customer-facing roles, including personal shopping, serving, and health screening. Skilled in planning, organization, documentation, and reporting, with a strong focus on accuracy, reliability, and adaptable service. Consistently managed tasks efficiently while supporting customer needs and quality standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Personal Shopper
Kroger
Bryan, TX
11.2024 - Current
- Selected grocery items accurately using handheld device and order system.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Server
Cheddars Stratch Kitchen
Lufkin, TX
09.2022 - 10.2024
- Delivered accurate food and beverage orders while maintaining attentive table service and guest satisfaction.
- Managed multiple tables efficiently during peak periods while maintaining accuracy and speed.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
COVID-19 Screener
Crockett Medical Center
Crockett, TX
04.2022 - 09.2022
- Conducted COVID-19 screenings, symptom checks, and temperature checks for patients, visitors, and staff.
- Enforced entry protocols, visitor restrictions, and infection control procedures throughout facility access points.
- Directed individuals to appropriate care areas, waiting zones, or alternate entrances based on screening results.
- Documented screening outcomes accurately and maintained confidential health information in compliance with policies.
Education
Certificate of Completion - Phlebotomy
Elite Art of Phlebotomy
Bryan, TX09.2026
High School Diploma -
Crockett High School
Crockett, TX05.2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Documentation and reporting
Certification
Basic Life Support (BLS) - American Heart Association - Expires: 09/2026
Timeline
Personal Shopper
Kroger
11.2024 - Current
Server
Cheddars Stratch Kitchen
09.2022 - 10.2024
COVID-19 Screener
Crockett Medical Center
04.2022 - 09.2022
Certificate of Completion - Phlebotomy
Elite Art of Phlebotomy
High School Diploma -
Crockett High School