NICOLE NELSON
Bismarck,North Dakota
Summary
Dedicated healthcare professional with extensive experience at Missouri Slope and Miller Pointe, excelling in patient care and vital signs monitoring. Demonstrated ability to provide compassionate communication and emotional support, enhancing patient satisfaction and well-being. Skilled in multitasking and organization, significantly improving operational efficiency.
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives.
Positive and upbeat Daycare Assistant with a demonstrated track record of success in caring for children in caring and loving environments. Knowledgeable about best practices and industry guidelines. Seeking to offer knowledge and abilities to a growth-oriented position with room for advancement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CNA
Missouri Slope
Bismarck, ND
11.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Enhanced patient satisfaction by providing compassionate and attentive care
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Provided emotional support for patients during challenging times
Activities Assistant
Miller Pointe
Mandan, ND
01.2024 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities
- Engaged residents through events, small groups, and personal attention
- Scheduled movies, entertainment, and other special events
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary
Sales Associate
Walmart
Bismarck , North Dakota
12.2014 - 12.2016
- Handled customer complaints in a professional manner.
- Bagged or packaged purchases.
- Worked with fellow sales team members to achieve group targets.
- Watched for and recognized security risks and thefts to prevent, and report.
- Trained new team members in stock procedures.
- Answered customer inquiries regarding product features, pricing, and availability.
Daycare Assistant
Missouri Valley Family Ymca
, ND
03.2011 - 10.2013
- Secured indoor and outdoor premises to protect children.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Supervised children aged X-X, ensuring a safe and nurturing environment.
- Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
- Maintained organized and clean classroom and play areas.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Education
High School Diploma -
Century High School
Bismarck, ND05.2014
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- Feeding assistance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Complex Problem-solving
- Multitasking and organization
- Problem-solving
- Positive and professional
- Money handling
- Merchandising
- Friendly and outgoing
- Multi-tasking strength
- Strategic planning
- Customer service
- Pupil supervision
- Safety and supervision
- Activities leadership
- Social development
- Cleaning and sanitizing
- Health and safety
- Child development
- Parent-teacher communication
Certification
Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
CNA
Missouri Slope
11.2024 - Current
Activities Assistant
Miller Pointe
01.2024 - Current
Sales Associate
Walmart
12.2014 - 12.2016
Daycare Assistant
Missouri Valley Family Ymca
03.2011 - 10.2013
High School Diploma -
Century High School