Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Assistant
Fox Peak Cinema
Fallon, NV
12.2015 - 10.2024
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Greeted visitors, clients and guests in a professional manner.
Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing, entering data and answering phones.
Handled incoming calls and directed callers to appropriate department or employee.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Managed and trained cashiers on proper cash handling procedures.
Maintained accurate records of daily transactions, including deposits and withdrawals.
Performed regular reconciliation of cash drawers to ensure accuracy of funds.
Provided administrative support for board meetings, preparing agendas and taking minutes.
Developed interview questions based on the position and company culture.
Reviewed resumes, applications, and other pertinent documents prior to interviews.
Assisted customers in selecting films, snacks, and merchandise.
Operated cash registers to process customer transactions.
Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
Maintained inventory of concession items such as popcorn, candy, and beverages.
Handled customer complaints in a professional manner and referred difficult issues to the manager.
Kept accurate records of ticket sales and concession stand purchases using POS systems.
Verified age requirements for R-rated movies before allowing admittance into theaters.
Restocked concession stands with food, drinks, napkins, utensils., throughout each shift.
Performed daily maintenance tasks such as checking fire extinguishers, cleaning glass doors and windows.
Managed employees working in the box office area or concession stand areas during busy periods.
Swept food, debris and trash off of lobby and movie room floors.
Distributed refunds, promoted theater merchandise and issued gift cards.
Managed cash and credit transactions and balanced registers after shifts.
Handled emergency situations calmly, following protocols to ensure guest safety.
Prepared and sold concession stand items, including popcorn, candy, and beverages, adhering to health and safety guidelines.
Performed cash handling and register operations with accuracy and integrity.