Nicole Nichols

• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Oversaw and approved recruitment, hiring and orientation of new nursing staff.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
• Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
• Ran and monitored plan of correction
• 124 bed facility with a medicare census between 30-55

Over saw MedTechs and care givers who provided cares and passed medications for 100 patients.

Ensure regulations were maintained and implemented

Delegation tasks for MedTechs to ensure compliance with state regulations.

Set up transportation, and appointments for the residents.

Triaged medical concerns with effective communication to various medical professionals to ensure optimal appropriate care for the residents of the facility.

Managed all clinical aspects of this 97 bed facility

Implemented system to ensure positive patient outcomes

Addressed staffing concerns

Education and leadership for the CNA's and nurse who worked in the facility

Managed risk management as well as allegation of abuse and neglect ensuring timely completion and appropriate documentation and out comes

Ensured that skilled patients made their follow up appointments, and effective communication with various medical providers.

• Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
• Performed rounds to observe care and interview staff, residents, and families.
• Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
• Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
• Floated throughout the 15 buildings for the company as a Director of nursing as well as a resource.
• Assisted with writing and implementing Plans of correction when needed with the facility
• Maintained staffing, and coordination with medical providers, aides, and nurses in various different buildings for the company.
• Provided education and IP assistance when required.