Nicole Pappa
Oswego,NY
Summary
I hold a Bachelor of Science in Wellness Management, with a focus on improving individual wellness through effective program implementation. Overall experience includes designing and leading wellness programs and conducting health assessments. Skills are associated with creating strategies that promote healthy lifestyles and collaborating with multidisciplinary teams to ensure successful program outcomes. Primary goals reflect the desire to improve individual well-being and create a supportive environment through tailored wellness initiatives.
Overview
4
4
years of professional experience
Work History
Waitress
The Press Box
08.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Athletic Training Intern
Oswego City School District
04.2024 - Current
- Enhanced athlete performance by developing and implementing individualized training programs.
- Managed inventory of supplies within the athletic training facility, ensuring adequate stock levels on essential items such as tape or braces were maintained at all times.
- Contributed to efficient game-day operations by setting up equipment, attending pre-game meetings, and assisting coaches as needed.
- Provided on-site first aid and emergency care at athletic events, prioritizing athlete safety and well-being.
Expo Runner
Alex's On The Water
05.2020 - 08.2021
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
- Assisted wait staff with delivery of food orders from the kitchen to customers' tables in addition to setting tables by fetching and placing tableware, eating utensils, and napkins.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
Education
Bachelor of Science - Wellness Management
State University of New York At Oswego
Oswego05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Complex Problem-Solving and Complaint Resolution
- Memory retention
- Order Management
- Reliable and Responsible
- Adaptable and Flexible
Timeline
Athletic Training Intern
Oswego City School District
04.2024 - Current
Waitress
The Press Box
08.2022 - Current
Expo Runner
Alex's On The Water
05.2020 - 08.2021
Bachelor of Science - Wellness Management
State University of New York At Oswego
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