Nicole Parsons
Nottingham,Maryland
Summary
Dedicated professional with a proactive approach and quick learning ability. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
16
16
years of professional experience
Work History
Sr. Mgr. Community Living
Catholic Charities of Baltimore/Gallagher Services
11.2015 - Current
- Manager and direct 2 HUD homes that consist of 11 people supported and 13 staff.
- Collaborate with the Accounting Department to ensure that necessary paperwork is signed off by the people supported and submitted in a timely manner.
- Act as an advocate and assist people supported in making informed choices that will lead to a fuller and improved quality of life.
- Treat the people supported, their families and advocates with dignity and respect.
- Present to PBS (Positive Behavior Support) sedation orders, restrictive techniques and psychotropic medications.
- Perform on-call duties. Provide coverage as needed.
- Maintain effective communication between the main office, families, outside contacts and day programs regarding all aspects of policy and people supported affairs.
- Ensure that equipment and household items are appropriate and in workable condition.
Community Living Coordinator
The ARC Baltimore
07.2015 - 11.2015
- Managed three residential homes that consisted of individuals that have developmental disabilities as well as supervised direct support staff.
- Coordinated the work schedules of Direct Support Staff and ensured that they were paid for their time by using the agency’s timekeeping system.
- Conducted interviews for Direct Support Staff.
- Scheduled medical appointments as well as accompany individuals to their medical appointments by providing transportation, assistance and companionship.
- Maintained effective and open communication with all staff, medical professionals and the families.
Residential Counselor II
Catholic Charities of Baltimore/Gallagher Services
02.2014 - 08.2015
- Provided direct care to individuals with developmental disabilities in a residential setting.
- Supervised activities of daily living.
- Administered medication, prepared meals and maintained cleanliness of the residential home.
- Accompanied individuals to their medical appointments and any other outings outside the home by providing transportation, assistance and companionship.
- Advocated on behalf of the individual’s care and well-being.
- Provided crisis intervention according to behavior, principle and strategies training.
- Provided appropriate documentation according to agency standards.
- Implemented behavior plans and goals as well as collected appropriate data.
Senior Residential Counselor
Catholic Charities of Baltimore/Gallagher Services
11.2009 - 02.2014
- Maintained records of the individuals’ care, health, progress, and any other issues pertaining to the individual’s well-being.
- Participated actively in IP meetings as well as any other meetings involving the interest of the individuals.
- Assisted with developing IPs and behavior plans.
- Maintained effective and open communication with all staff, medical professionals and the families.
- Provided crisis intervention according to behavior, principle and strategies training.
- Scheduled medical appointments and developed activity schedules.
- Conducted interviews and trained new employees.
Education
Master of Social Work -
University of Maryland-Baltimore
Baltimore, Maryland05.2008
Bachelor of Social Work -
Coppin State University
Baltimore, Maryland05.2006
Skills
Problem solving
Medication management
Time management
Effective communication
Active listening
Certificates And Training
- MANDT
- CMT Certification
- Adult First Aid/CPR
Timeline
Sr. Mgr. Community Living
Catholic Charities of Baltimore/Gallagher Services
11.2015 - Current
Community Living Coordinator
The ARC Baltimore
07.2015 - 11.2015
Residential Counselor II
Catholic Charities of Baltimore/Gallagher Services
02.2014 - 08.2015
Senior Residential Counselor
Catholic Charities of Baltimore/Gallagher Services
11.2009 - 02.2014
Master of Social Work -
University of Maryland-Baltimore
Bachelor of Social Work -
Coppin State University