Nicole Perez
Englewood,NJ
Summary
Knowledgeable and dedicated customer service professional with extensive experience in serving industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Store Manager
Cellular Touch Wireless
4 W Palisade Ave,, NJ
06.2021 - 12.2021
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Rotated merchandise and displays to feature new products and promotions.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Protected store from loss or theft by setting and enforcing clear security policies
- Coached sales associates on product knowledge by using wide variety of training tools
Crew Member
Chipotle
Englewood, NJ
08.2021 - 10.2021
- 01Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Inspected kitchen equipment and appliances three t times per week to verify functional operation
- Inspected kitchen equipment and appliances few times per week to verify functional operation
Volunteer
Bergen Family Center
Englewood, New Jersey
07.2019 - 06.2021
- Assisted with special events or programs.
- Achieved management recognition by designing and implementing special project during internship.
- Maintained and repaired facilities, equipment and tools.
- Helping teachers with kids
- Greeted visitors and answered questions about program, requirements and opportunities
- Supported staff with clerical work and other office tasks
- Met with other volunteers and program leaders to discuss new service opportunities
- Maintained clean, neat and operational facilities to serve program needs
Education
High School Diploma -
DWIGHT MORROW HIGH SCHOOL, ENGLEWOOD, NJ(Graduated
274 Knickerbocker Rd, Englewood, NJ 0763106.2021
Skills
- Cost Reduction
- Focus and Follow-Through
- Supplier Monitoring
- Administrative Management
- Team Leadership
- Performance Assessment
- Goal Setting
- Verbal and Written Communication
Languages
English
Full Professional
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Crew Member
Chipotle
08.2021 - 10.2021
Store Manager
Cellular Touch Wireless
06.2021 - 12.2021
Volunteer
Bergen Family Center
07.2019 - 06.2021
High School Diploma -
DWIGHT MORROW HIGH SCHOOL, ENGLEWOOD, NJ(Graduated
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