Nicole Phillips
Sacramento,CA
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into DHA initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
4
4
years of professional experience
Work History
Human Services Specialist Level 2 (Foster Care/ Adoptions Assistance Program)
Department of Human Assistance
01.2021 - Current
- Manage a caseload of 500 ongoing Foster Care and Adoption Assistance Program cases.
- Assisted with AAP intakes
- Granted AAP cases in timely fashion to ensure compliance
- Achieved monthly compliance through punctual program renewals.
- Receive Foster Care placement changes and update Calwin
- Create a hand budget for every payment before authorizing any payments
- Maintain multiple records for cases that need to be followed for various reasons
- Engaged with DCFAS Social Workers in placement changes and various updates concerning youth.
- Pays attention to all details to ensure Calwin, MEDS and Filenet are correct at all times as this division is audited by the State of California regularly
- Stay up-to-date with DHA and DCFAS protocols.
- Maintain monthly report of Renewals for the upcoming month and assure documents are received timely
- Assist DCFAS with applications for Social Security Cards for youth in both programs
- Review, update and correct all incoming continuing cases
- Managed timely completion of foster care intakes.
- PSW member
Education
High school diploma -
Sheldon High School
Sacramento, CA05.2011
Skills
- Administrative experience
- Interviewing skills
- Data analysis
- Eligibility requirements
- Client support and assistance
- Written and verbal communication
- Teamwork and collaboration
- Willingness to learn
Timeline
Human Services Specialist Level 2 (Foster Care/ Adoptions Assistance Program)
Department of Human Assistance
01.2021 - Current
High school diploma -
Sheldon High School