Nicole Porter
Cookeville,TN
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Server
Bluewater grille
Silver Point, TN
04.2022 - 10.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Sportsters
Crystal River, FL
05.2013 - 07.2017
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Greeted guests and provided menus.
Server
Yankee Diner
Charlton, MA
11.2010 - 03.2013
- Counted cash drawer before opening store doors.
- Analyzed, monitored, and maintained inventory.
- Opened store daily.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Lecanto High
Lecanto, FL05-2010
Skills
- Order taking
- Cash handling
- Customer service
- Food safety
- Inventory management
- Dining room maintenance
- Employee training
Certification
- ABC certified
Work gap
- Took 5 years off to be a stay at home mom
Timeline
Server
Bluewater grille
04.2022 - 10.2024
Server
Sportsters
05.2013 - 07.2017
Server
Yankee Diner
11.2010 - 03.2013
High School Diploma -
Lecanto High
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