Nicole Porter

- Prepare and serve alcoholic and non-alcoholic beverages
- Provide exceptional customer service in a fast-paced environment
- Manage multiple orders simultaneously while maintaining accuracy and speed
- Build rapport with guests in order to build guest retention

- Managed multiple tables efficiently while maintaining personalized service
- Maintained a detailed knowledge of menu items, allergens, and dietary accommodations
- Upsold appetizers, specialty drinks, and desserts
- Provided high quality guest service in a fast-paced, upscale dining environment

- Mixed and served alcoholic drinks to high customer volumes during special events, weekends, and nights.
- Developed loyal clientele by consistently providing outstanding and friendly service
- Assisted in training new servers and bartenders on bar and serving standards