Friendly and organized former restaurant hostess with strong customer service skills and a positive attitude. Experienced in creating welcoming environments and efficiently managing guest interactions to ensure a pleasant dining experience.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Society Of The Four Arts
Palm Beach
10.2025 - Current
Assisted patrons with inquiries about exhibitions and events.
Handled ticket sales and managed reservations efficiently.
Provided excellent customer service in person and over the phone.
Resolved customer complaints promptly to ensure satisfaction.
Maintained knowledge of programs and services offered by the organization.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Restaurant Hostess
Jumby Bay Island Grill
Palm Beach Gardens
09.2023 - 10.2024
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Restocked condiments, silverware, napkins, tablecloths. as needed.
Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Greeted customers and escorted them to their tables.
Managed reservations, waitlists, and special requests for large parties.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.