Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Powell

palm beach gardens

Summary

Friendly and organized former restaurant hostess with strong customer service skills and a positive attitude. Experienced in creating welcoming environments and efficiently managing guest interactions to ensure a pleasant dining experience.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Society Of The Four Arts
Palm Beach
10.2025 - Current
  • Assisted patrons with inquiries about exhibitions and events.
  • Handled ticket sales and managed reservations efficiently.
  • Provided excellent customer service in person and over the phone.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Maintained knowledge of programs and services offered by the organization.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Restaurant Hostess

Jumby Bay Island Grill
Palm Beach Gardens
09.2023 - 10.2024
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

William T. Dwyer High School
Palm Beach Gardens, FL
05-2025

Skills

  • Customer service
  • Reservation management
  • Menu knowledge
  • Cash handling
  • Greeting customers
  • Team collaboration
  • Communication skills
  • High-volume phone answering
  • Guest relations
  • Strong multitasking

Timeline

Customer Service Representative

Society Of The Four Arts
10.2025 - Current

Restaurant Hostess

Jumby Bay Island Grill
09.2023 - 10.2024

High School Diploma -

William T. Dwyer High School
Nicole Powell