Nicole Price
Kansas City,MO
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Server
Eddie V's Prime Seafood & Steaks
2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Plate Moderno
05.2021 - 08.2024
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Beverage Server
Harrah's Casino
01.2020 - 02.2021
- I provide customer service to our guest by taking accurate drink orders and delivering the order in a timely manner.
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Customer Service Representative
Credit Control LLC
01.2019 - 07.2019
- Inbound and outbound collections.
Collections Representative
US Bank
11.2012 - 10.2018
- Recovered lost revenue with persistent contact of clients with extremely past due accounts.
- Remained calm and upbeat during calls with unsatisfied customers.
- Yielded a high volume of calls, more than 180 calls per day, in a corporate setting.
- Maintained records of sales.
Education
Diploma -
Shawnee Mission South High School
Overland Park, KS05.1989
Skills
- SATISFACTION
- Serving Experience
- Bartending
- Micros POS
- POS
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
Additional Information
SKILLS Computer Fair debt Strong focus on proficiency practices details understanding Complaint Customer resolution satisfaction
Timeline
Server
Plate Moderno
05.2021 - 08.2024
Beverage Server
Harrah's Casino
01.2020 - 02.2021
Customer Service Representative
Credit Control LLC
01.2019 - 07.2019
Collections Representative
US Bank
11.2012 - 10.2018
Server
Eddie V's Prime Seafood & Steaks
2024 - 03.2025
Diploma -
Shawnee Mission South High School
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