Nicole Prue
East Dummerston
Summary
Dynamic professional with a strong background in customer service and office organization, honed as a Front Desk Agent at Comfort Inn & Suites. Proven ability to enhance guest experiences and optimize reservations, while effectively managing payments. Skilled in problem-solving and data gathering, with a commitment to operational excellence.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Comfort Inn & Suites
04.2025 - Current
- Assisted guests with check-in and check-out processes, ensuring efficient service delivery.
- Managed reservations using property management system, optimizing room occupancy rates.
- Provided information on hotel amenities and local attractions, enhancing guest experience.
- Addressed guest inquiries and concerns promptly, fostering positive relationships.
- Processed payments accurately, maintaining financial integrity during transactions.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Ranch Hand
Renaud Ranch
12.2018 - Current
- Operated and maintained agricultural machinery to ensure efficient farm operations.
- Assisted in livestock care, including feeding, grazing management, and health monitoring.
- Implemented pasture rotation strategies to enhance land sustainability and animal welfare.
- Collaborated with team members to execute daily ranch routines and improve workflow efficiency.
- Contributed to the maintenance of facilities and fencing to uphold operational safety standards.
Education
High School Diploma -
Brattleboro Union High School
Brattleboro, VTSkills
- Customer service
- Office organization
- Problem-solving skills
- Registration processing
- Computer skills
- Credit and cash payments
- Data gathering
- Animal care
- Physical strength
Timeline
Front Desk Agent
Comfort Inn & Suites
04.2025 - Current
Ranch Hand
Renaud Ranch
12.2018 - Current
High School Diploma -
Brattleboro Union High School
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