Nicole Przyblo
Panorama City,CA
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
2
2
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Universal City, CA
12.2023 - Current
- Monitored and patrolled assigned areas to detect and deter unauthorized activity or security breaches
- Conducted thorough investigations of any suspicious incidents or violations of security protocols
- Provided excellent customer service by assisting and escorting employees, visitors, and contractors as needed
- Responded promptly to alarms, emergencies, and other security-related incidents to maintain a safe environment
- Maintained accurate and detailed reports of daily activities, incidents, and security-related matters
Ride Operator
NBC Universal Studios
Universal City, California
03.2023 - 06.2024
- Operated amusement park rides safely and efficiently, ensuring the enjoyment and safety of all guests
- Monitored ride operations to adhere to strict safety guidelines and protocols at all times
- Provided excellent customer service by greeting guests, answering questions, and assisting with seat restraints
- Conducted routine inspections of rides to identify any maintenance needs or issues for prompt resolution
- Collaborated with team members to coordinate ride schedules, breaks, and any special events or promotions
Retail Sales Associate
Bath & Body Works
Northridge, CA
10.2023 - 11.2023
- Provided exceptional customer service by greeting and assisting customers with product questions and purchases
- Maintained a clean and organized sales floor to enhance the overall shopping experience for customers
- Operated cash registers and processed transactions accurately and efficiently
- Assisted in receiving and stocking merchandise to ensure adequate inventory levels on the sales floor
- Collaborated with team members to achieve sales goals and contribute to a positive work environment
Customer Service Cashier
Walmart
Panorama City, California
07.2022 - 10.2022
- Processed cash, credit, and check transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Promoted and upsold products and services to customers in compliance with company policies
- Handled returns, exchanges, and refunds according to store policies, contributing to a seamless shopping experience
- Assisted with inventory management, restocking shelves, and maintaining a clean, organized cashier station
Education
High School Diploma -
Century High School
Van Nuys, CA06-2001
Skills
- Customer Service
- Time Management
- Professional Appearance
- Customer Engagement
- Problem-Solving
- Positive and professional
- Emergency Response
- Access Control
- Crime Prevention
- Complex Problem-Solving
- General security
- Security Screenings
- Identification verification
- Report Writing
- Screening wands
- Crime prevention methods
- Detail Oriented
Timeline
Security Officer
Securitas Security Services USA
12.2023 - Current
Retail Sales Associate
Bath & Body Works
10.2023 - 11.2023
Ride Operator
NBC Universal Studios
03.2023 - 06.2024
Customer Service Cashier
Walmart
07.2022 - 10.2022
High School Diploma -
Century High School
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