Nicole Quay
Midlothian,VA
Summary
Dynamic administrative professional with a proven track record at Dick's Sporting Goods, excelling in customer service and office administration. Skilled in data entry and proficient in Microsoft Excel, I effectively managed inventory and improved document organization, enhancing operational efficiency and supporting team success. Committed to delivering exceptional results in fast-paced environments.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Dick's Sporting Goods, Inc
Richmond, VA
05.2023 - Current
- Managed daily administrative tasks to ensure operational efficiency and workflow continuity.
- Maintained filing systems to enhance document retrieval processes and organization.
- Monitored inventory levels of office supplies, initiating orders to prevent shortages and maintain productivity.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in screening applications and setting up interviews for Store Manager and Assistant Store Manager
Pricing and Signage Lead
Dick's Sporting Goods, Inc
Richmond, VA
10.2022 - 05.2023
- Led pricing strategy initiatives to optimize product positioning and drive sales performance
- Collaborated with merchandising team to ensure accurate signage reflects current promotions
- Managed time efficiently in order to complete all tasks within deadlines.
- Oversaw execution of in-store signage, ensuring compliance with brand standards
Head Cashier
Lowes Home Improvment
Chesterfield, VA
11.2019 - 10.2022
- Supervised daily cashier operations to ensure efficiency and accuracy in transactions.
- Trained and mentored junior cashiers to enhance service quality and operational knowledge.
- Resolved customer inquiries and conflicts, fostering a positive shopping environment.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Family And Consumer Science
Virginia State University
Petersburg, VASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- Documentation and recordkeeping
- Scheduling
- Professional communication
- Deadline oriented
Timeline
Administrative Assistant
Dick's Sporting Goods, Inc
05.2023 - Current
Pricing and Signage Lead
Dick's Sporting Goods, Inc
10.2022 - 05.2023
Head Cashier
Lowes Home Improvment
11.2019 - 10.2022
Bachelor of Science - Family And Consumer Science
Virginia State University