Open To Work
Nicole R. Concepcion
“Professionally driven student with a strong business mindset
Oceanside,CA
Work Preference
Summary
Dynamic executive and business professional with over 25 years of proven success in executive leadership, operations, sales, new business development, conference services, event planning, and catering. Renowned for professionalism, dedication, and efficiency, combined with strong analytical skills and meticulous attention to detail in fast-paced environments. A natural leader who inspires and motivates teams to achieve exceptional results while maintaining integrity and a collaborative spirit. Consistently recognized as a top performer, driven by a relentless pursuit of excellence and a commitment to surpassing both personal and organizational objectives.
Overview
25
25
years of professional experience
Work History
Personal Shopper & Order Fulfillment Associate
Walmart
Oceanside, CA
12.2024 - 12.2025
- Fulfilled customer orders including shopping, staging, prepping, and dispensing.
- Ranked in Top 5 for pick rate, speed, and accuracy.
Personal Shopper & Delivery Agent
Instacart / DoorDash
Carlsbad, CA
01.2020 - 01.2024
- Completed 5,000+ deliveries with a 5-star customer satisfaction rating.
- Ensured accurate product selection and timely delivery.
Administrative Assistant & Event Manager
Gifts by Small Fry
Carlsbad, CA
09.2017 - 10.2019
- Managed inventory across in-store, eBay, and Amazon platforms.
- Oversaw order processing, shipping, invoicing, and payment tracking.
- Handled monthly taxes, expense reports, and year-end documentation.
Assistant Sales Manager
24 Hour Fitness
Carlsbad, CA
09.2014 - 09.2017
- Generated 4+ new corporate accounts monthly.
- Led and developed a sales team of 5–10 employees.
- Achieved 85% membership closing rate.
Executive Assistant to C-Suite
The Lodge at Torrey Pines
La Jolla, CA
02.2004 - 06.2014
- Supported CEO, COO, CFO, President, VP, General Counsel, and GM.
- Managed safety programs and implemented organizational systems.
- Prepared monthly P&L reports and budget reviews.
- Coordinated high-end executive events, board meetings, and offsites.
- Led business development for the Pacific Northwest.
- Trained 20–30 new sales managers and coordinators.
Education
Associate of Science - Hospitality & Business Management
MiraCosta College
Oceanside, CASkills
- Executive assistance
- Sales strategy development
- Event management
- Budget management
- Order fulfillment coordination
- Collaborative team management
- Analytical decision-making
- Effective organization
- Strong attention to detail
- Service excellence
- Collaborative teamwork
Awards
2015 Employee of the year; 24 Hour Fitness Carlsbad Super Sport
2010 Sales Million Dollar Club; The Lodge at Torrey Pines
2007 Employee of the year; The Lodge at Torrey Pines
Timeline
Personal Shopper & Order Fulfillment Associate
Walmart
12.2024 - 12.2025
Personal Shopper & Delivery Agent
Instacart / DoorDash
01.2020 - 01.2024
Administrative Assistant & Event Manager
Gifts by Small Fry
09.2017 - 10.2019
Assistant Sales Manager
24 Hour Fitness
09.2014 - 09.2017
Executive Assistant to C-Suite
The Lodge at Torrey Pines
02.2004 - 06.2014
Associate of Science - Hospitality & Business Management
MiraCosta College