Nicole Ramirez
Noblesville,IN
Summary
My name is Nicole Ramirez. I have been working with IU since 2022. I started as an ambassador at IU Health Fishers and then learned the role of supervisor in order to step in when my supervisor was out. This was when I learned how to use Prima, Micros, Marko, Birchstreet, GoSpotCheck, Enable, insert waste in GMM, create schedules, Cash handling, create menus etc. I was then promoted to a team lead position at IU Health Tipton where I was able to strengthen these skills as well as learn how to properly support and lead my team.
Overview
4
4
years of professional experience
Work History
Food and Nutrition Team Lead
IU health Tipton Hospital
Tipton, Indiana
10.2025 - Current
- Coordinated staff scheduling to ensure optimal coverage and workflow.
- Trained new team members on nutrition protocols and hospital policies.
- Facilitated team meetings to discuss goals, challenges, and best practices.
- Supervised food preparation and cooking processes to maintain quality and consistency.
- Ordered supplies and managed inventory to minimize waste and control costs.
- Resolved staff conflicts to maintain a positive work atmosphere among team members.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
Food Service Worker
IU Health Tipton
Tipton, Indiana
06.2022 - Current
- Prepared and served meals in accordance with dietary guidelines.
- Maintained cleanliness of kitchen and dining areas following safety protocols.
- I have helped with inventory and putting numbers into Prima.
- Have knowledge of Prima and following recipes.
- Have knowledge of Birchstreet, placing orders, receiving orders etc.
- Assisted in inventory management and restocking of supplies as needed.
- Collaborated with team members to ensure timely meal delivery to patients.
- Using GoSpotCheck and ensuring we are serving patients and customers safe foods.
- Using GMM for waste, using the Marko app.
- Counting and preparing money for the safe and doing safe audits.
- Engaged with patients to understand dietary preferences and restrictions.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Education
High School Diploma -
Hamilton Southeastern High School
Fishers05-2023
Skills
- Food safety compliance
- Strong leadership skills
- Sanitation standards compliance
- Strong work ethic
- Organized
- Time management skills
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Food and Nutrition Team Lead
IU health Tipton Hospital
10.2025 - Current
Food Service Worker
IU Health Tipton
06.2022 - Current
High School Diploma -
Hamilton Southeastern High School