Nicole Raymond
'Ewa Beach
Summary
Experienced in providing exceptional customer service within fast-paced dining settings, ensuring order accuracy and timely delivery of food items. Skilled in adhering to hygiene standards and sanitation practices, contributing to a safe dining environment. Capable of maintaining cleanliness across various areas, including dining spaces and restrooms, while supporting team members as needed. Committed to fostering a positive guest experience through attention to detail and proactive communication.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
The Cheesecake Factory Restaurant
Kapolei
03.2019 - 11.2023
- Checked back with customers during meals to ensure satisfaction with food and service.
- Processed payments accurately using cash registers or point-of-sale systems.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Cleared dishes between courses and after guests finished dining.
- Greeted and welcomed customers, providing them with menus.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
Cleaning Contractor
Kia cleaning service
'Ewa Beach
02.2015 - 08.2015
- Sanitized all high-touch areas using approved chemicals.
- Maintained cleanliness and hygiene standards by thoroughly cleaning the restaurant during full-time shifts.
- Collaborated with family members to maintain cleanliness standards in the restaurant over a 6-month period.
- Sanitized and maintained cleanliness of restaurant dining areas, bar, restrooms, and kitchen to ensure a hygienic environment.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
Education
GED -
General Educational Development
Waipahu, HI05-2010
Skills
- Customer service
- Order accuracy
- Point-of-sale operation
- Food safety
- Team support
- Hygiene standards
- Friendly, positive attitude
- Work area maintenance
Languages
English
Professional
Timeline
Wait Staff Member
The Cheesecake Factory Restaurant
03.2019 - 11.2023
Cleaning Contractor
Kia cleaning service
02.2015 - 08.2015
GED -
General Educational Development