Open To Work
Nicole Rearden
Etudes Events LLC
Bonita Springs,FL
Summary
Results-driven professional with extensive experience in team leadership and operations oversight. Skilled in implementing food safety standards and developing training programs that improve employee performance and customer satisfaction. Committed to optimizing processes for maximum efficiency.
1
Certification
6
years of professional experience
Work History
Facilities Coordinator
1 Month- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and a functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Designed promotional materials and campaigns, increasing event visibility and attendance.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Assistant General Manager
1 Year 9 Months- Assisted in daily operations management and ensured optimal customer service standards.
- Coordinated inventory management, minimizing waste through efficient stock rotation practices.
- Supported team training initiatives, enhancing staff performance and product knowledge.
- Monitored compliance with food safety regulations, maintaining high cleanliness standards throughout the facility.
- Developed employee schedules, optimizing labor costs while ensuring adequate coverage during peak hours.
- Handled cash accurately and prepared deposits.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Team Member
3 Years 11 Months- Assisted in production of handcrafted chocolates and ice cream, ensuring quality and consistency.
- Maintained cleanliness and organization of work areas to meet health and safety standards.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma
Skills
Operations management
Food safety and sanitation
Team leadership
Employee scheduling
Staff training/development
Operational procedures
Hiring and onboarding
Team leadership
Team leadership strength
Staff management
Certification
- Food Handler and Food Manager Certification - Valid 2024-2029
Timeline
Facilities Coordinator
Etudes Events LLC
07.2026 - Current
Assistant General Manager
Kilwins Chocolates & Ice Cream
10.2024 - 07.2026
Team Member
Kilwins Chocolates & Ice Cream
11.2020 - 10.2024
Homeschool
High School Diploma