Nicole Ricci
Sealbeach,CA
Summary
Motivated psychology student with a strong interest in the intersection of psychology and mental health. Actively seeks opportunities to apply theoretical knowledge in real-world settings, with a goal of positively impacting the lives of individuals through empathetic support and evidence-based interventions.
Overview
7
7
years of professional experience
Work History
Mental Health Specialist Intern/On-call
Waymakers Huntington Beach Youth Shelter
02.2024 - Current
- Actively engaged in providing vital support and assistance to at-risk youth.
- Collaborated with staff members to create and implement programs aimed at fostering personal development and emotional well-being.
- Demonstrated strong interpersonal skills through mentorship and guidance, fostering positive relationships with residents.
- Contributed to the overall positive environment of the shelter by promoting inclusivity, empathy, and respect.
Quality Control Data Entry Specialist
ICPK CORP
07.2022 - Current
- Perform detailed data entry for quality control purposes, ensuring accuracy and completeness of information.
- Update and maintain quality control databases, ensuring all entries are accurate and up-to-date
Billing /Office Administrative Assistant
Clements Chiropractic
03.2017 - 03.2022
- Verified patient insurance coverage and tracked claim status, liaising effectively with insurance companies to ensure timely reimbursement and patient satisfaction.
- Provided vital support as backup for the office manager, maintaining seamless operations and ensuring exceptional patient service during peak periods and manager absences.
- Administered secondary treatments to patients under the supervision of chiropractors, delivering compassionate care and enhancing overall treatment outcomes.
- Played a pivotal role in negotiating and reconciling liens with attorneys, with a focus on personal injury cases, demonstrating strong negotiation skills and attention to detail.
- Managed patient appointments efficiently using RainTree software, optimizing scheduling to accommodate patient needs and maximize clinic productivity.
- Maintained accurate records by entering Explanation of Benefit (EOB) information and processing payments, ensuring financial transparency and compliance with billing procedures.
Behavior Technician
Accel Therapies
04.2021 - 12.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Education
Associate of Arts - Psychology
Cal State Fullerton
Fullerton, CA06.2024
Associate of Arts - Psychology
Cypress College
Cypress, CA01.2021
Skills
- Accuracy and Attention to Detail
- Scheduling appointments
- Verbal Communication
- Spreadsheet Management
- Group therapy facilitation
- Self-Esteem Building
- Anxiety Reduction Techniques
- Stress Management Strategies
Timeline
Mental Health Specialist Intern/On-call
Waymakers Huntington Beach Youth Shelter
02.2024 - Current
Quality Control Data Entry Specialist
ICPK CORP
07.2022 - Current
Behavior Technician
Accel Therapies
04.2021 - 12.2021
Billing /Office Administrative Assistant
Clements Chiropractic
03.2017 - 03.2022
Associate of Arts - Psychology
Cal State Fullerton
Associate of Arts - Psychology
Cypress College
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