NICOLE RICKS
DOUGLAS,WY
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Teller Associate
Converse County Bank
Douglas, WY
07.2019 - Current
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained accurate records of customer transactions in line with bank procedures.
- Processed customer transactions promptly, minimizing wait times.
Head Cashier Supervisor
CCSD #1
Douglas, WY
08.2009 - 02.2019
- Verified accuracy of daily cashier batches by checking checks and cash.
- Resolved customer issues for front-line by employing strong operations knowledge and problem-solving abilities.
- Backed up cashiers and customer service employees on questions such as rules on refunds
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Education
High School Diploma -
East High School
Cheyenne, WY05.1994
Skills
- Staff Assistance
- Rapid 10-Key Data Entry
- Customer Experience
- Cash Handling Expertise
- Identity Checks
- Check Endorsing
- Account Inquiries
- Credit Card Transaction Processing
- Compliance, Banking Laws and Regulations
- Night Deposit Transactions
- Balance Cash Drawers
Timeline
Teller Associate
Converse County Bank
07.2019 - Current
Head Cashier Supervisor
CCSD #1
08.2009 - 02.2019
High School Diploma -
East High School
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