Nicole Rodriguez
ATLANTA,GA
Summary
Data-driven Business Analyst with 5 years of experience in logistics and the finance industry. Highly skilled in identifying trends and patterns to drive business decisions. Creative thinker that exhibits interpersonal client management and proactive communication skills across functional departments with a successful background in leading teams and projects in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Account Coordinator
OTR Solutions
07.2022 - Current
- Oversee a book with 400 clients focusing on business retention and managing over $1 million in accounts at risk
- Track receivables and client escrow accounts, generate and prepare reports in efforts to increase monthly revenue by 6% including negotiating contracts and agreements to maximize profit
- Building and maintaining strong, long-lasting customer and client relationships and providing industry based knowledge and expertise for client and company growth
- Serve as a liaison between clients and brokerages as the 3rd party to de-escalate any issues and provide claim resolutions, payment plans and follow up on any scheduling and project fulfillment
- Set portfolio goals, delegate team tasks, and provide leadership, training, and mentoring across teams and department and insights on various company programs.
Account Coordinator
OTR Solutions
07.2021 - 07.2022
- Audited invoices and paperwork for purchasing approval
- Monitored account cash flows and ensured client needs were reliably met through the use of proper funding tactics across various payment platforms and resolution of any service or technology complaints
- Collaborated with cross-functioning internal departments and communicated with sales and production teams to increase productivity and daily tasks completion.
Purchasing and Procurement Specialist
Diaz Foods
05.2019 - 07.2022
- Managed over 50 vendors and oversaw more than $2 million in daily inventory fluctuations
- Created purchase orders according to weekly averages, lead time, pricing, quantities, and seasonal demands
- Reduced lead time by 20% to fulfill sales orders and demand changes by preparing weekly market vs commodity pricing research analysis
- Examined internal and external market factors and ran figures to find the best profitable and affordable routes for deliveries
- Strategized new product integration resulting in a 10% increase in revenue through international sourcing
- Analyzed data and created visualizations for stakeholders to view specific product goals and production efficiency.
- Worked with warehouse staff and sales to ensure product was correctly being fulfilled and stored
Head Girls Soccer Coach
Rush Union
05.2019 - 05.2022
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Built positive and productive training environments fostering team unity and camaraderie.
- Established individual goals and monitored player performance to support achievement.
- Engaged parents, players and staff to maintain open, constructive communications.
Business Management Intern - Business Operations
HFR Construction
01.2017 - 01.2018
- Led the customer and tenant support portal and attained timely resolutions to issues and property requests
- Managed company portfolio by assessing profits, costs, and loss for current and future properties
- Formed research to identify market opportunities then created action plans to penetrate the potential new market
- Organized and submitted weekly payroll for employees and private contractors.
Education
BBA - International Business
Georgia Gwinnett College
Lawrenceville, GA05.2019
Skills
- Data Analysis and Reporting
- Project Management
- Leadership
- Strategic Planning
- Multitasking Abilities
- Communication
- Problem Solving
- Negotiation
- Decision Making
- Client Relations
- Adaptability
- Time Management
Certification
Business Analytics & Science- Kennesaw State University - 2023
Google Data Analytics Certification-2022
Google Project Management Certification- 2022
Languages
Spanish
Professional Working
Volunteer Experience
- Team Impact Member, Parkinson's Foundation
- Volunteer, Atlanta Mission
- Volunteer, International Volunteer Headquarters (IVHQ-2020)-South America
- Member, Diversity in Logistics
Programs & Software
- Microsoft
- Tableau
- SQL
- AS400 IBM
- Excel
Timeline
Senior Account Coordinator
OTR Solutions
07.2022 - Current
Account Coordinator
OTR Solutions
07.2021 - 07.2022
Purchasing and Procurement Specialist
Diaz Foods
05.2019 - 07.2022
Head Girls Soccer Coach
Rush Union
05.2019 - 05.2022
Business Management Intern - Business Operations
HFR Construction
01.2017 - 01.2018
BBA - International Business
Georgia Gwinnett College
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