Nicole Rue
Jonesboro
Summary
Dynamic Operations Supervisor with a proven track record at FedEx and DHL Supply Chain, excelling in employee training and operational performance. Skilled in workforce scheduling and inventory management, I effectively enhanced team productivity and streamlined processes, fostering a collaborative environment that drove success. Committed to achieving organizational goals through strategic task assignment and mentorship.
Overview
26
26
years of professional experience
Work History
Operations Supervisor
DHL Supply Chain
Jackson, GA
07.2025 - 01.2026
- Supervised daily operations, ensuring compliance with safety protocols and efficiency standards.
- Mentored staff in best practices, fostering a culture of continuous improvement and teamwork.
- Coordinated cross-functional teams to achieve operational goals and meet service level agreements.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Operations Supervisor
Fedex Supply Chain
Jackson, GA
12.2023 - 07.2025
- Trained new employees on proper job functions and company policies and procedures.
- Prepared reports on operational performance metrics and presented them to management team.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Provided support to other departments as needed to meet organizational goals.
- Trained, mentored and motivated employees to maximize team productivity.
Workflow Planner
Fedex Supply Chain
Union City, GA
05.2020 - 11.2023
- Distributed work orders to departments.
- Managed movement of materials and product through production.
- Used daily system logs to document production information, discussing issues with management.
Forklift Operator
Fedex Supply Chain
Union City, GA
05.2018 - 05.2020
- Adhered strictly to company policies concerning operation of material handling equipment.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
Forklift Operator
DHL Supply Chain
Union City, GA
07.2016 - 05.2018
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
- Transported material to correct locations and documented inventory changes.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Office Manager
Patt's Welding & Fabrication
Wilson, LA
01.2000 - 06.2016
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Processed payroll accurately ensuring all employees were paid on time.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Assistant Manager
Best Western Hotel
Morrow, GA
06.2007 - 02.2016
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
BBA - Accounting
Southern University
LA05-1991
Skills
Employee training
Operational performance
Workforce scheduling
Task assignment
Inventory management
Material handling
Education and Training
other
Timeline
Operations Supervisor
DHL Supply Chain
07.2025 - 01.2026
Operations Supervisor
Fedex Supply Chain
12.2023 - 07.2025
Workflow Planner
Fedex Supply Chain
05.2020 - 11.2023
Forklift Operator
Fedex Supply Chain
05.2018 - 05.2020
Forklift Operator
DHL Supply Chain
07.2016 - 05.2018
Assistant Manager
Best Western Hotel
06.2007 - 02.2016
Office Manager
Patt's Welding & Fabrication
01.2000 - 06.2016
BBA - Accounting
Southern University