Nicole Ryan
Sewell
Summary
Dynamic professional with extensive experience in child supervision and customer service at Kids Choice. Proven ability to foster a safe, nurturing environment while enhancing team morale. Skilled in cash handling and maintaining attention to detail, consistently ensuring compliance with safety regulations and promoting positive interactions among children and staff.
Overview
21
21
years of professional experience
Work History
Supervisor
Kids Choice
Sewell
08.2024 - Current
- Facilitated training sessions for new employees on company policies and procedures.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Secured indoor and outdoor premises to protect children.
- Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
- Supervised children aged X-X, ensuring a safe and nurturing environment.
- Established clear rules and guidelines for acceptable behavior among participants.
- Kept inventory of toys and supplies organized and well-stocked to meet needs of children under care.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Balanced schedules to promote optimal rest, play and educational periods.
- Provided a safe, nurturing environment for children during their stay at the facility.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
Cafeteria Assistant
Wedgwood elementary
Sewell
01.2014 - Current
- Organized group games and activities such as tag, hide-and-seek, hopscotch. that encouraged physical activity and social interaction among children.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Managed student conduct and assisted with resolution when needed.
- Evaluated equipment and discarded broken and unusable games and pieces.
- Supervised individuals on swings, slides and other playground equipment, keeping watch to avoid dangerous situations.
- Supported students in outdoor activities by organizing games.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Directed students to and from playgrounds, reminding children to line up quietly at end of recess.
- Collaborated with teachers and staff to properly document incidents or behavioral issues.
- Maintained a safe and secure environment for children at the playground by monitoring their activities, enforcing rules, and responding to any incidents.
- Assisted in setting up and breaking down equipment for recreational activities.
- Maintained safe play environment.
- Educated parents about safety protocols for using the playground equipment with their children.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children of various ages.
- Provided assistance to children with special needs during playtime, including helping them use the playground equipment safely.
- Conducted daily safety inspections of the playground area to identify potential hazards or risks.
- Helped resolve conflicts between children in a respectful manner through active listening skills and problem-solving techniques.
Front Desk Receptionist
Harrahs Casino And Resort
Atlantic City
03.2004 - 10.2005
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Coordinated maintenance requests for office equipment and facilities.
- Explained policies and procedures to visitors.
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted visitors to provide information and direct to appropriate personnel.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Input customer data into reservation systems and updated to reflect room changes.
- Greeted customers warmly and made them feel welcome.
Skills
- Customer service
- Cash handling
- Time management
- Child supervision
- Attention to detail
- Patience and composure
- Adaptability and flexibility
Timeline
Supervisor
Kids Choice
08.2024 - Current
Cafeteria Assistant
Wedgwood elementary
01.2014 - Current
Front Desk Receptionist
Harrahs Casino And Resort
03.2004 - 10.2005