Nicole Salvas
Dorchester,MA
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Neeka proverb
Boston , MA
02.2016 - 02.2023
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with bathing, dressing and incontinence care.
- Assisted patient to doctors appointments
- Prepared meals for breakfast/lunch/dinner
Pizza Maker
Lil Ceasers Pizza
Mattapan, MA
01.2015 - 05.2016
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Organized food preparation stations and regularly replenished supplies.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Assisted with training new team members on cooking techniques.
- Handled high-volume orders during peak hours efficiently.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
Cashier Team Lead
Bertucci's Kitchen & Bar
Dedham, MA
07.2012 - 06.2015
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Processed payments promptly for customers to exceed productivity standards.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
Cashier
CVScaremark
Dedham, MA
02.2012 - 05.2013
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed refunds for worn, damaged and broken merchandise.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Home Health Aide - Health Aide
Spied Health Care
Hyde Park, MA03-2012
GED -
North Quincy High School
Quincy, MA04-2003
Some College (No Degree) -
New England Art Institute
Brookline, MASkills
- Meal Preparation
- Progress Documentation
- Patient Care
- Cash Register Operation
- Customer Service
- POS Systems
- Time management skills
- Complex Problem-Solving
- Customer service excellence
- Time Management
- Team Leadership
- Staff Training and Development
- POS System Operation
- Strong Work Ethic
- Guest Relations Management
- Positive and professional
Timeline
Home Health Aide
Neeka proverb
02.2016 - 02.2023
Pizza Maker
Lil Ceasers Pizza
01.2015 - 05.2016
Cashier Team Lead
Bertucci's Kitchen & Bar
07.2012 - 06.2015
Cashier
CVScaremark
02.2012 - 05.2013
Home Health Aide - Health Aide
Spied Health Care
GED -
North Quincy High School
Some College (No Degree) -
New England Art Institute