Nicole (Nikki) Sandvik
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proven history of developing new target markets and creative marketing plans. Respected by peers and superiors, a valued resource to the organization and its customers. Creative and innovative with excellent interpersonal communication and organizational skills. Proficient in planning and executing both short term and long-term business plans. Consistently promoted and added greater responsibility throughout career. Sales focused and results driven.
Overview
28
28
years of professional experience
Work History
Athletic Administrative Assistant
Pewaukee School District
08.2020 - Current
- Provides administrative support to the athletic department, specifically the Athletic Director and Coaches.
- Acts as a liaison to coaches, faculty, staff, students, parents, alumni, and community member
- Responsible for the administration of sporting event contracts, data management, rosters, programs, and coordinates bus transportation and accommodations
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and student data.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Summer School Administrative Assistant
Pewaukee School District
03.2020 - 07.2020
- Key Contact person for the summer school program
- Execute the registration and scheduling of students and classes
- Maintain and track summer school student attendance
- Compose/transcribe from rough draft correspondence, reports and memos
- Answer phones to provide information, transfer calls and take messages
- Greet and Direct Visitors to destinations during summer school
- Process and maintain student records
- Translate and organize information into a format that can be used/analyzed by principal and summer school staff
- Maintain student demographics
- Complete and review forms required by DPI and federal educational agencies
- Maintain updated class lists prior to summer school, for each session and daily for credit recovery classes
- Other duties as assigned.
High School Attendance Secretary
Pewaukee School District
- Track daily student attendance, verify legitimacy of student excuses, prepare, and communicate necessary attendance reports
- Prepare, sort and file various student records including those regarding discipline and attendance
- Maintained student attendance records for students and recorded in student information system.
- Worked with administration on updating and executing student attendance policies to provide greater efficiency.
- Corrected discrepancies and posted daily summary report on absences.
Health Room Aide
Pewaukee School District
- Assist in the daily routine of the health room under the direction of the school nurse
- Follow procedures and protocols developed by the school nurse when caring for students and staff in the heath room
- Trained in injection administration, medical emergencies, and medication administration
- COVID-19 Contact Tracer for the school district
- Documented patient information and care activities in electronic health record.
Owner/Event Planner
BASH Events & Hospitality Services
01.2014 - 03.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained new employees on proper protocols and customer service standards.
Pain, Rheumatology, Orthopedic Sr. Specialty Representative (PRO)
Pfizer/Pharmacia Corp
04.2003 - 06.2004
- Responsible for sales and promotion of Pfizer's pain portfolio to specialty clinics
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Urology/Neurology Sr. Specialty Consultant
Pfizer/Pharmacia Corp
08.2000 - 04.2003
- Responsible for meeting and exceeding sales objectives in the Urology and Neurology Markets as well as the product expert in Parkinson's, Migraine and OAB for the District
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Demonstrated products and specific features at customer locations and special events.
- Worked with Urologists and office managers on Billing and Coding to maximize reimbursement
- Developed Urologists and Neurologists as speakers
- Launched Axert for Migraine
- District trainer for Axert
- Selected to be the Midwest Region Representative for Axert at National Neurology Meetings
- Selected to be Midwest Region Representative for Detrol/Detrol LA at National Urology Meetings
- Attended Preceptorship Training at Thomas Jefferson University
- Vice President's Club Winner 2003 - top 6% of region - ranked #1
- Above and Beyond Detrol LA contest winner 2002- #1 in sales for District and Nation
- Drive for 55 Award Winner - Celebrex and Detrol LA- 2001
Pharmaceutical Sales Representative
Pfizer/Pharmacia Corp
03.1998 - 08.2000
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Developed business plans to optimize budget and ensure maximum return on investment through creative marketing and speaker programs
- Introduced, demonstrated and sold new products effectively. (Detrol and Pletal)
- Utilized medical meetings and CME events to access physicians
- Developed Cardiologists as speakers for Pletal
- Consistently recognized for exceeding company's sales goals
- Top Sales performance for district - 1999
- Premiere Award Winner - Top 6% of Region 1999 - Ranked #2
- Drive for Performance Winner - Pletal Sales-#2 in Region - #1 District 1999
Sales Representative
Coca Cola Bottling Company of Wisconsin
01.1996 - 03.1998
- Aggressively pursued new accounts
- Cold calls on commercial businesses throughout Waukesha County
- Developed comprehensive sales proposals, merchandising programs, premium incentives and ongoing service arrangements
- Negotiated and executed contracts.
Education
B.S. - Kinesiology- Exercise and Fitness -
University of Wisconsin-Milwaukee
01.1995
Skills
- Entrepreneurship
- Management Skills
- Problem Solving
- Sales
- Excellent Customer Service
- Competitive Differentiation
- Medical Terminology
- Project Management
- Collaboration
Honors And Achievements
- Top sales performer for District 2003
- Vice President's Club Winner 2003 top 6% of Region, ranked #1
- Pro West Quest for Excellence Winner 2003. Top Celebrex growth in District.
- Above and Beyond Detrol LA Contest Winner 2002- #1 in District and Nation
- Drive for 55 Award Winner Celebrex and Detrol LA- 2001
- Top sales performance for District 1999
- Premiere Award Winner top 6% of Region 1999, ranked #2
- Drive for Performance Winner- Pletal Sales- #2 in region, #1 in District 1999
- Written up as Lake Country's Premier Event Planning Service August 2015
- PSD Mission Keeper Award - November 2020 from High School Administration
- PSD Mission Keeper Award - November 2020 from PSD HR
- PSD Outstanding Nurse Recognition by Superintendent of Schools
References
Furnished upon request.
Timeline
Athletic Administrative Assistant
Pewaukee School District
08.2020 - Current
Summer School Administrative Assistant
Pewaukee School District
03.2020 - 07.2020
Owner/Event Planner
BASH Events & Hospitality Services
01.2014 - 03.2022
Pain, Rheumatology, Orthopedic Sr. Specialty Representative (PRO)
Pfizer/Pharmacia Corp
04.2003 - 06.2004
Urology/Neurology Sr. Specialty Consultant
Pfizer/Pharmacia Corp
08.2000 - 04.2003
Pharmaceutical Sales Representative
Pfizer/Pharmacia Corp
03.1998 - 08.2000
Sales Representative
Coca Cola Bottling Company of Wisconsin
01.1996 - 03.1998
High School Attendance Secretary
Pewaukee School District
Health Room Aide
Pewaukee School District
B.S. - Kinesiology- Exercise and Fitness -
University of Wisconsin-Milwaukee
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