Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nicole Santanna

Macomb,IL

Summary

Dynamic professional with a strong background as an Intelligence Master Sergeant in the United States Army, excelling in fast-paced environments. Recognized for exceptional problem-solving and organizational skills, adept at multitasking and collaborating effectively. Proven ability to adapt quickly, ensuring mission success while maintaining a friendly, positive attitude under pressure. Following retirement in July 2024, excelled in academia, achieving a 4.0 GPA during the Master of Science Program at Western Illinois University.

Overview

12
12
years of professional experience

Work History

Intelligence Master Sergeant

United States Army
10.2014 - 07.2024
  • Led intelligence analysis initiatives to enhance operational effectiveness and decision-making processes.
  • Developed and implemented strategic intelligence collection plans aligned with organizational objectives.
  • Collaborated with cross-functional teams to integrate intelligence insights into broader operational strategies.
  • Presented intelligence findings to senior leadership, influencing key strategic decisions.
  • Co-Chair and trainer teaching master level intelligence courses to all Department of Defense Agencies and Other Government Agencies.

Counterintelligence Special Agent

United States Army
11.2012 - 10.2014
  • Conducted thorough investigations to identify potential threats and vulnerabilities within intelligence operations.
  • Analyzed intelligence data to produce actionable insights for decision-makers and strategic planning.
  • Collaborated with federal, state, and local agencies to enhance counterintelligence efforts and information sharing.
  • Developed training programs for colleagues on emerging threats and counterintelligence techniques to improve overall team performance.
  • Supervised and trained over 500 personnel on identifying counterintelligence threats and carrying out strategic tactics.

Education

Master of Science - Exercise Science

Western Illinois University
Macomb, IL
12-2025

Bachelor of Arts - Sport Psychology

National University
La Jolla, CA
04-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management

Interests

  • My research interests include body physiology, makeup, and differences between elite female athletes and professional female Soldiers I aim to apply lessons learned from each population to the implementation, enabling all females to become their elite selves
  • I am passionate about balancing physical health with mental and emotional wellness

Timeline

Intelligence Master Sergeant

United States Army
10.2014 - 07.2024

Counterintelligence Special Agent

United States Army
11.2012 - 10.2014

Master of Science - Exercise Science

Western Illinois University

Bachelor of Arts - Sport Psychology

National University