Nicole Santora
Allentown,United States
Summary
Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.
Overview
2027
2027
years of professional experience
Work History
Sr. Manager, PMM
Novo Nordisk
NJ
2024 - Current
- Directed comprehensive PRB management for launch brands, optimizing timelines and prioritizing tactics for successful execution.
- Mentored cross-functional teams in PRB processes, enhancing workflow efficiency and promoting adherence to compliance standards.
- Collaborated with stakeholders to finalize training materials, ensuring timely delivery and effective knowledge transfer.
- Led strategic planning initiatives for key sales meetings, aligning promotional review activities with business objectives.
- Developed robust tracking systems for promotional material submissions, improving visibility into review timelines and compliance status.
- Championed revisions to PRB SOPs, aligning procedures with global standards and fostering a culture of continuous improvement.
- Trained internal stakeholders on PRB processes, enhancing understanding of compliance requirements across the organization.
- Provided strong leadership to enhance team productivity and morale.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Participated actively in agency status meetings, aligning deliverables with strategic brand goals through collaborative discussions.
- Coordinated multiple PRB meetings to facilitate timely reviews of promotional materials while capturing stakeholder feedback.
Manager, Marketing Operations
Novo Nordisk Inc
NJ
02.2020 - 09.2023
- Manager – PRB, May 2016 to Present
- Responsible for PRB management for launch brands (including Ozempic and Oral Sema) - creating timelines, and launch tactic prioritization. Align with stakeholders on timelines and comprehensive list of all material and training needed.
- Key accomplishments:
- Facilitated review of 200+ launch tactics in period of one month
- Provided guidance and collaborated with PRB stakeholders to ensure submission of OPDP Pre-Clearance package five days after approval was received
- Facilitated review of all meeting material needed for Train-the-Trainer meeting scheduled eight days post approval
- Manage promotional review activities: overall function, coordination/scheduling of PRB meetings, including facilitating and organizing additional PRB meetings based on volume and brand priorities, capturing comments in meeting into workflow system, and ensuring compliance with PRB policies and procedures. Determine best practices to gain efficiencies by streamlining processes.
- Mentor and provide guidance to coordinator on PRB process and workflow system, processing jobs through workflow system, agenda creation and finalization of material.
- Train and provide guidance to Proofreaders on the PRB process and workflow system.
- Collaborate with Print Production Specialists on timelines and status of jobs.
- Develop training materials and provide on-site training for PRB process and workflow system for internal and external stakeholders.
- Collaborate with Marketing Operations leadership on revisions to PRB SOP to align with new processes and global SOP.
- Create( and implement) planning calendars for key sales meetings and conventions to ensure timely PRB review and execution of tactics
- Participate in Agency status meetings to track upcoming tactics and discuss the development and deliverables for tactics.
Associate Manager, PRB
Novo Nordisk Inc
Plainsboro, NJ
06.2015 - 05.2019
- Maintained responsibilities held under Sr. Specialist-Launch title
- Developed launch plan for PRB of materials needing review as well as timelines needed to meet brand deliverable dates
- Created and maintained material launch tracker to evaluate time needed for PRB review
- Attended launch meeting to schedule and oversee PRB meetings taking place at meeting
- Managed the monthly/quarterly budget reconciliation meetings for launch brand
- Worked with Brand teams and Production and Distribution group to ensure inventory for field was current and compliant per process standards
Sr. Promotional Materials Planner – Launch
Novo Nordisk Inc
03.2010 - 05.2015
- Responsible for reviewing all PRB Submissions for designated launch brands promotional material and ensuring their compliance with PRB policies and procedures and schedule accordingly for review
- Participated in Brand Team status meetings with agencies to track upcoming tactics and discuss the development and deliverables for tactics.
- Managed the monthly/quarterly reconciliation meetings for Mature Brands with brand leads and agency representatives.
- Provided guidance on finalization process and ensured all material was correctly finalized prior to first use. This included working with Marketing and Regulatory to ensure timelines were met.
- Participated in weekly POA Cross Functional Team meetings as the Marketing Operations point person to provide guidance on PRB timelines and process. Responsible for providing direction received from Cross Functional Team Meeting
- **Materials Review Coordination**: Oversee the end-to-end review process for promotional materials, ensuring timely feedback from cross-functional teams.
- **Training Program Development**: Design and implement training programs for new staff on PRB processes and tools, enhancing knowledge retention.
- **Process Improvement Initiatives**: Identify opportunities for process enhancements within PRB workflows, fostering a culture of continuous improvement among teams.
- **Designed comprehensive training programs for new team members on PRB processes and workflow systems, facilitating smoother onboarding.**
Promotional Material Planner
Novo Nordisk Inc
07.2007 - 03.2010
- Responsible for reviewing all PRB Submissions for specified brands and Non-Branded promotional material and ensuring their compliance with PRB policies and procedures.
- Worked with BioPharm brand teams on several indication launches
- Participate in Brand Team status meetings with agencies to track upcoming tactics and discuss the development and deliverables for tactics.
- Manage Print Production Process for brand teams for printing in excess of $4 million in total spend.
- Inventory Management
Senior Administrative Assistant
07.2005 - 01.2007
Administrative Assistant
02.2004 - 07.2005
Education
BBA - Business Administration
Thomas Edison State University
Trenton, NJ, United States01-2014
Skills
- Promotional Review Process
- Project Management
- Veeva Vault PromoMats
- Cross-functional collaboration
- Documentation and reporting
- Operations management
- Troubleshooting and problem resolution
Timeline
Manager, Marketing Operations
Novo Nordisk Inc
02.2020 - 09.2023
Associate Manager, PRB
Novo Nordisk Inc
06.2015 - 05.2019
Sr. Promotional Materials Planner – Launch
Novo Nordisk Inc
03.2010 - 05.2015
Promotional Material Planner
Novo Nordisk Inc
07.2007 - 03.2010
Senior Administrative Assistant
07.2005 - 01.2007
Administrative Assistant
02.2004 - 07.2005
Sr. Manager, PMM
Novo Nordisk
2024 - Current
BBA - Business Administration
Thomas Edison State University